Description
Facilities: Guests have a choice of 530 rooms, including 2 junior suites and 381 double rooms, located in two 3-storey buildings. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers a… more
Hotel highlighted for…
Meals: Various dining options are available, including a bar and a lobby bar. Guests can enjoy dining in the cosy atmosphere of the 5 restaurants (a buffet and à la carte available). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Children's meals, lactose-free food and vegan food can be prepared on request.
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- Entertainment
- Entertainment for adults
- Evening entertainment
- Entertainment
- Club
- TV lounge
- Pool table
- Dartboard
- Shops in hotel
- Table tennis
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Doctor
- Banquet and event room
- Medical service
- Cloakroom
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Year-round outdoor pool
- Pool with slides
- Heated pool
- Sun terrace
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Shuttle transfer
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Water park
- Water sport facilities (on site)
- Snorkelling
- Mini golf
- Table tennis
- Diving
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Entrance with ramp
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
Good to know
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Excellent
Based on 9593 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hurghada
Showing 5 featured reviews out of 9593 TripAdvisor reviews
R
Ray L
Leeds, United Kingdom
26/12/2024
“cant be any hotels better than this 🤔”
We have been again to this wonderful hotel. Firstly I would like to thank the front office for meeting our room request.The room was immaculate and lacked for nothing.Mohamed our cleaner was super good and made a great gesture for our anniversary decorating our room ,block 19.we spent most of the … more
We have been again to this wonderful hotel. Firstly I would like to thank the front office for meeting our room request.The room was immaculate and lacked for nothing.Mohamed our cleaner was super good and made a great gesture for our anniversary decorating our room ,block 19.we spent most of the days on the beach and the towel boys made up our beds offered fresh towels and were friendly.the beach bar staff were excellent a big thanks to Mohamed,congratulations on your marriage .also Ahmed and korolos for our excellent service.Next we have to send a big thank you to all the staff in the lobby bar for your time and service.cheers to Yousef beverage manager for always making time to welcome us and chat.Ahmd serag adel Omar Hamdy and all the rest of the staff for being so attentive and kind.we never ate in the main restaurant so we can’t really comment on this.All our lunches were in the terrazzo snack bar/spanish restaurant .we had a a blast with the staff who new our lunch order,Alaa,Hesham improving his English vocabulary 🤣 funny as anything .mohamed and Ahmed yasser the cleaner and the chefs for our excellent food lunch and a la carte Spanish on an evening.We ate a ls carte every night starting with the Indian .Mohamed the manager and his team of staff gave us superb service.the food was fantastic on the 3 visits we had excellent work by the chefs.We ate in Mexican twice the food was good and was really tasty but the staff didn’t really interact with the guests 🤔.We ate 4 times in the Asian got to b the best cuisine in the hotel.Gamal,Yousef,Sherif and all the other waiting staff go above and beyond to make your experience as good as anything.Chefe Samir you are food god.Every meal you excel yourself .we would like to thank you and the other chefs for your super special food,and our special anniversary meal.we did not really watch the shows so can’t really comment but the things they did on the beach were entertaining .we will be back it has to be the best hotel in Hurghada run by the most interactive manager in EGYPT mr Alaa Eldin Mahmoud thankyou.
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Ian M
23/12/2024
“A place in paradise ”
This was our thirteenth holiday at Mamlouk Palace which says it all really. Nothing is too much trouble for the staff from the management to the cleaners and gardeners. The restaurants are pristine as are the rooms and gardens. The food is exemplary and so much choice. You will not be disappointed … more
This was our thirteenth holiday at Mamlouk Palace which says it all really. Nothing is too much trouble for the staff from the management to the cleaners and gardeners. The restaurants are pristine as are the rooms and gardens. The food is exemplary and so much choice. You will not be disappointed with a holiday here and are sure to return
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Sandra A
22/12/2024
“Fabulous stay”
Excellent staff nothing to much trouble food and cleanliness what more can I say the entertainment was very good the Tuesday festival we found by accident was fabulous and the vip evening event was so good with lovely seafood food excellent 3 weeks we will definitely be back next year.
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davidsU6442YM
25/12/2024
“A friendly relaxing time”
A great weeks stay at such a happy, welcoming hotel. Large enough to offer varied locations but retained a personal touch. The friendly, efficient staff made our visit memorable. The spotless facilities, extensive range of locations, pools, beach and availability of sunbeds was outstanding. Sharing… more
A great weeks stay at such a happy, welcoming hotel. Large enough to offer varied locations but retained a personal touch. The friendly, efficient staff made our visit memorable. The spotless facilities, extensive range of locations, pools, beach and availability of sunbeds was outstanding. Sharing the dining at the five a la carte restaurants with the adjacent sister hotel made for tasty varied cuisine. The hotel was not full, being pre Christmas, but was great value for money. This is the best of our four visits to Eygpt.
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Janerobs
Dursley, United Kingdom
22/12/2024
“Egyptian experience”
If you want a lovely hotel with rooms of a good size, queen size double bed with a very good bathroom and an excellent shower, good variety of food of excellent presentation with unlimited drinks and excellent staff that want to serve you, then this is your ideal hotel. However, there are some area… more
If you want a lovely hotel with rooms of a good size, queen size double bed with a very good bathroom and an excellent shower, good variety of food of excellent presentation with unlimited drinks and excellent staff that want to serve you, then this is your ideal hotel. However, there are some areas that i'm going to point out that you may find of interest. 1 pool was only heated, however it wasn't that busy that this was an issue. The hotel is classified as a 5* Hotel, however it's not the same as a 5* in the UK. Food in the main restaurant is a la carte, however there are other restaurants dotted about the hotel that provide a restaurant service from a menu but the quality of food is no different to the a la carte and there may be an additional cost. The food quality is ok, sometimes lacks flavour and would seem to be from the previous days unused choice. Ice creams fridges were seen but they were virtually empty. Sometimes lunch is served outside which is excellent but not enough parasols to eat in the shade. Entertainment is also ok, could do with more local artists on the theatre stage. Drinks, these are not branded alcohol, therefore cocktails are limited. Staff that have a business at the hotel ie spa, vitamin bar's that you pay for, do hassle you even after asking them to go away. Outside of the hotel there are a row of shops just a short walk away, however every shopkeeper will entice you to come into their shop. There is a Mall further way that sells designer clothes if you are interested. Don't get me wrong, we had a lovely relaxing break and good value for money.
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