Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contac…
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Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. In Biarritz (Biarritz City Centre) Hotel le Windsor Grande Plage Biarritz is centrally located in Biarritz, a 3-minute walk from Casino Barriere and 11 minutes by foot from Biarritz Aquarium. This 4-star hotel is 0.7 mi (1.2 km) from Cote des Basques and 0.8 mi (1.3 km) from Biarritz Lighthouse. Enjoy French cuisine at Chez Eugénie, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary buffet breakfast is served daily from 7 AM to 11 AM. 1 Queen Bed and 1 Double Sofa Bed 376-sq-foot room with ocean views Internet - Free WiFi Entertainment - Premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, double sofa bed, and desk; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heating Accessibility - Low-height counters and sink, portable shower seat, roll-in shower, wheelchair accessible, wheelchair-width doorways, height-adjustable showerhead, wheelchair-accessible bathroom vanity, and grab bar in shower Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability 1 Double Bed or 2 Twin Beds 129 sq feet Internet - Free WiFi Entertainment - Premium channels Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, desk, and phone Comfort - Air conditioning, daily housekeeping, and heating Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability 1 Queen Bed or 1 Twin Sofa Bed and 1 Queen Bed 193 sq feet Internet - Free WiFi Entertainment - Premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability 1 Double Bed or 2 Twin Beds 172-sq-foot room with ocean views Internet - Free WiFi Entertainment - Premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, desk, and phone Comfort - Air conditioning, daily housekeeping, and heating Accessibility - Low-height counters and sink, portable shower seat, roll-in shower, wheelchair accessible, wheelchair-width doorways, height-adjustable showerhead, wheelchair-accessible bathroom vanity, and grab bar in shower Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability 1 Queen Bed and 1 Double Sofa Bed 269 sq feet Internet - Free WiFi Entertainment - Premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, twin sofa bed, and desk; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability 1 Double Bed 193-sq-foot room with ocean views Internet - Free WiFi Entertainment - Premium channels Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Air conditioning, daily housekeeping, and heating Need to Know - Toothbrush and toothpaste not available Non-Smoking, pet friendly Connecting/adjoining rooms can be requested, subject to availability Nearby parking fee: EUR 19 per day (164 ft away) Pet fee: EUR 15 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability, amount varies) Hosted evening meal: EUR 32 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Excellent
Based on 695 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Biarritz
Showing 3 featured reviews out of 695 TripAdvisor reviews
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John D
Perth, Australia
07/01/2025
“Lovely hotel with great views”
Stayed in Room 502 and it was really nice with superb views over La Grande Plage. I read a number of poor reviews for this hotel prior to staying so was a bit apprehensive of our stay but it was lovely, we had a superior sea view room which was big enough however, some of the rooms may be quite sma… more
Stayed in Room 502 and it was really nice with superb views over La Grande Plage. I read a number of poor reviews for this hotel prior to staying so was a bit apprehensive of our stay but it was lovely, we had a superior sea view room which was big enough however, some of the rooms may be quite small. Yes, the lift is tiny especially if you have large cases but it’s an old building so you expect these things and if you’re looking for a modern ‘American’ style chain hotel this is not for you! Breakfast was very good too. No parking on-site so parked at the Casino which was very close however, we paid €40 for less than 24 hours which is extortionate but I think it was our fault as we didn’t get parking validated by the hotel but best to check this out before departure.
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LM82
Glasgow, United Kingdom
01/12/2024
“Good location but expensive”
Starting with the positives - decent sized room with well insulated windows to outside. The hotel is in a great location and we had a lovely sea view. We only stayed for 1 night before flying home and the hotel did have a shower facility for us to use before heading to the airport. We had spent 3 … more
Starting with the positives - decent sized room with well insulated windows to outside. The hotel is in a great location and we had a lovely sea view. We only stayed for 1 night before flying home and the hotel did have a shower facility for us to use before heading to the airport. We had spent 3 nights in a stunning hotel in San Sebastián at a similar price before arriving which meant we were a little disappointed - the hotel didn’t feel like similar value for money. The worst thing about our stay was that the people in the room next door were clearly ignoring the no smoking rule and we could smell it constantly in our room, having to open the window to try to air it out - we spoke to reception who sent someone up but didn’t seem to deter them. There was also a lot of noise travelling from their room meaning it wasn’t the most peaceful stay.
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mac1309
United Kingdom
17/09/2024
“Needs some improvements”
Loved the location of the hotel and the buffet breakfast was great, lovely selection and quality. We only stayed for one night but the room had everything we needed. A couple of negatives, the shower gel hadnt been refilled and was empty. The coffee machine didn’t work. They also had a problem wit… more
Loved the location of the hotel and the buffet breakfast was great, lovely selection and quality. We only stayed for one night but the room had everything we needed. A couple of negatives, the shower gel hadnt been refilled and was empty. The coffee machine didn’t work. They also had a problem with their phone lines, which on reporting to the desk the response was 'yes, l've heard that about that room'. Why not fix it? We were in 508, shortly after arrival we were getting calls to make restaurant bookings etc. didn't think too much about it and went out. After coming back late it rang multiple times with people trying to get into the hotel waking us up. At this point we just pulled the plug out but seriously-it should be fixed as no one wants a rubbish sleep being constantly woken. Reception staff couldn't have cared less.
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