Description
Facilities: 280 rooms are located on 4 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A … more
Location: Lying amidst wonderful sprawling gardens, this comfortable hotel is located directly in Elounda's Mirabello Bay over which it enjoys wonderful panoramic views. The picturesque fishing village of Elounda offers a selection of taverns and Agios Nicolaos is 7 km from the hotel.
Meals: Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board can be booked. A generous breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Gluten-free meals, vegetarian dishes and vegan food can be prepared on request.
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- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Breakfast room service
- Room service
- Reading room
- Safe
- Newspapers
- Marble flooring
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Security service
- Hair dryer
- Doctor
- Banquet and event room
- Fireplace
- Medical service
- Wedding service
- Play area
- Babysitting service
- Seasonal outdoor pool
- Heated pool
- Shared pool
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Beach bar
- Pool bar
- Café bar
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Computer room
- Smoking
- Smoking areas
- Restaurants
- Restaurant with high chairs
- Activities
- Tennis court
- Water sport facilities (on site)
- Padel tennis
- Mini golf
- Table tennis
- Golf course
- Surfing
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
Good to know
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Very good
Based on 950 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Elounda
Showing 5 featured reviews out of 950 TripAdvisor reviews
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Ian M
26/10/2024
“A good choice of hotel for us”
We were looking for several things when we booked the Elounda Bay Palace, aside from the obvious in a 5 star hotel. (1). Good swimming - I'd give it 11 out of 10 for this. A large indoor pool, a large outdoor pool, and the best safe sea swimming ever in a sheltered sandy bay - we loved that. … more
We were looking for several things when we booked the Elounda Bay Palace, aside from the obvious in a 5 star hotel. (1). Good swimming - I'd give it 11 out of 10 for this. A large indoor pool, a large outdoor pool, and the best safe sea swimming ever in a sheltered sandy bay - we loved that. (2). Location - places to walk to (safely) from the hotel, no need to get a taxi or drive. 8 out of 10 for this. There are several excellent walks to explore the local area - along the pavement to Elounda village & harbour along the sea shore (turn right down the path where there's a big sign saying 'Nina's Organic House, don't continue down the main road). Also out via the causeway to the island, where there's a more challenging circular walk around a good part of the island ( some of this is on donkey tracks that donkeys would have found challenging - good footwear needed). (3) Location - a good range of local restaurants available within walking distance, plus supermarkets to buy snacks and a bottle of wine without having to pay hotel prices. 9 out of 10 for this. The Elounda area has lots of fairly well-off and well-behaved tourists (it's definitely not a cheap, noisy holiday destination) , and these tourists have generated a large number of restaurants in Elounda to choose from - at reasonable prices. (4) Also, it's really nice to have a hotel set in attractive grounds - I really love all the ancient olive trees and well-kept gardens. Yes, drinks at the hotel are expensive, and the buffet evening meal provided by half board isn't at the level of a Michelin star - but there were a very wide range of food options and we were rarely disappointed. Good food options for kids, vegetarians. The staff were friendly and helpful (our room cleaner was exceptional!), and our room was modern and well kitted out. The abandoned fortress/settlement on Spinalonga island - you can get a ferry from Elounda - is well worth a visit. We had an excellent time over a week's stay, and felt we had chosen our hotel well. Thanks to everyone at the hotel.
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Tourist54405354478
15/10/2024
“Compatible Connexions Retreat at Elounda Bay Palace”
On the 04/10/2024, I went on a singles retreat with Compatible Connexions. I am used to 5* Spa resorts, however, the Elounda Bay Palace is the epitome of luxury on a large scale, with breath taking scenery. From the reception to services was warm and very welcoming. There's something for everyone e… more
On the 04/10/2024, I went on a singles retreat with Compatible Connexions. I am used to 5* Spa resorts, however, the Elounda Bay Palace is the epitome of luxury on a large scale, with breath taking scenery. From the reception to services was warm and very welcoming. There's something for everyone even if it's just simply going for a stroll to gather your thoughts. My room was a supreme with adequate space, the bathroom was fully equipped with all the amenities, this type of room also sported a semi-private pool. There is house keeping twice a day, am & pm both optional. The spa offers a magnificent service that gives you that celebrity treatment. This resort is on my must revisit list!
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5
572marcellad
London, United Kingdom
14/10/2024
“5 Star experience ”
Attended a retreat weekend with Compatible Connextions and what a stunning hotel. The settings were beautiful, the staff were all so friendly and helpful. We stayed in the palace suite - just wow. The views were gorgeous, the space outside and inside exquisite. Definitely 5 star service all roun… more
Attended a retreat weekend with Compatible Connextions and what a stunning hotel. The settings were beautiful, the staff were all so friendly and helpful. We stayed in the palace suite - just wow. The views were gorgeous, the space outside and inside exquisite. Definitely 5 star service all round. No hesitation in returning again
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Princess D
10/10/2024
“Compatible connextions retreat Elounda Bay Palace”
From the moment I stepped foot off the plane in Crete compatible connextions ensured we had a rep to support us with any question we had and to help direct us to our Shuttle bus that was arranged also by compatible connextions. On arrival I was greeted with a friendly warm welcome immediately st… more
From the moment I stepped foot off the plane in Crete compatible connextions ensured we had a rep to support us with any question we had and to help direct us to our Shuttle bus that was arranged also by compatible connextions. On arrival I was greeted with a friendly warm welcome immediately stepping off my Shuttle bus and taken through to the hotel lobby where I checked in and bags taken to my room. We were also gifted pamper bags, that had an eye masks, face masks, Bath salts, candle and much more. Compatible connextions went over and beyond to ensure we were fully catered to, ensuring there were daily activities very much focused around wellbeing and health and also the balance of fun and the opportunity to let your hair down. The location was so picturesque and the weather was so beautiful. I can hundred percent recommend to anyone to attend the compatible connextions retreat. It is definitely the best experience I have ever had and was lovely meeting and networking with different people from different industries, with the added bonus of potentially making a love connection.
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stephengR7315LI
27/10/2024
“A mixed reception.”
The hotel has a brilliant location on its own private beach. It is an easy walk into Elounda itself. The staff are fantastic, extremely helpful and pleasant. The half board option Is good in parts. The breakfast is excellent. The evening dining experience is disappointing. It’s a buffet with variou… more
The hotel has a brilliant location on its own private beach. It is an easy walk into Elounda itself. The staff are fantastic, extremely helpful and pleasant. The half board option Is good in parts. The breakfast is excellent. The evening dining experience is disappointing. It’s a buffet with various theme nights. Although the quality of the food is good, having to queue up to serve yourself is really not a five star experience. Opting for a dinner in one of the other restaurants gets you 30 euro allowance per person (bottle of wine and a starter to share). The drinks are extortionately expensive.
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