Description
Facilities: The hotel has a lift and features 337 rooms, including 81 junior suites and 122 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour des… more
Hotel highlighted for…
Meals: Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option.
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- Other
- Air conditioning
- Fridge
- Heating
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Entertainment
- Entertainment for adults
- Evening entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Babysitting service
- Banquet and event room
- Barbecue
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Childcare
- Children´s entertainment
- Cloakroom facilities
- Conference centre
- Credit card
- Currency exchange
- Fan
- Fax/photocopier
- Fireplace
- Game area
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Ironing service
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Laundry
- Luggage storage
- Medical service
- Meeting room
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Year-round outdoor pool
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Check-in: From 3.00 pm to 00:00
- Check-out: From 12.00 pm to 13:30
- Minimum registration age without supervision
- 18
Good to know
Taxes included in the final price
No
This property has additional information that you can
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Excellent
Based on 13042 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Vallarta
Showing 4 featured reviews out of 13042 TripAdvisor reviews
P
Paula F
18/03/2025
“Margarita Rodriguez”
The Hyatt Ziva Puerto Vallarta is a beautiful resort nested on the ocean with amazing views. The cuisine was delicious with an abundance of food choices. The rooms are clean and spacious. The service is impeccable! The employees are happy. I want to make special mention of Margarita Rodriguez,… more
The Hyatt Ziva Puerto Vallarta is a beautiful resort nested on the ocean with amazing views. The cuisine was delicious with an abundance of food choices. The rooms are clean and spacious. The service is impeccable! The employees are happy. I want to make special mention of Margarita Rodriguez, the hotel manager. During our last visit to the resort, there was an issue with our room due to the remodeling that was taking place. The nicest bellman initially handled the disaster and our safety was his utmost concern. He then contacted Ms. Rodriguez. Ms. Rodriguez attended to our problem expeditiously, courteously, and empathically. She followed through with her word on fixing the situation. She met with us several times during the remainder of our stay to insure everything was to our satisfaction. Ms. Rodriguez continues display her dependability and professionalism with continued correspondence with us. She is the main reason we are returning to the resort and with several additional couples. It goes without saying that we love the Hyatt Ziva and highly recommend vacationing there!
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Bruce B
16/03/2025
“HYATT ZIVA PUERTO VALLARTA HOTEL - WONDERFUL RESORT”
We stayed at the Hyatt Ziva Puerto Vallarta resort hotel in mid-March 2025. One of the best resorts we have ever stayed at! This is an all-inclusive resort hotel, so all meals and most fees are included. The food and restaurants were very good, the rooms were very clean and spacious, good night … more
We stayed at the Hyatt Ziva Puerto Vallarta resort hotel in mid-March 2025. One of the best resorts we have ever stayed at! This is an all-inclusive resort hotel, so all meals and most fees are included. The food and restaurants were very good, the rooms were very clean and spacious, good night entertainment, the hotel was clean and well maintained, and the beaches beautiful. The staff customer service was exceptional, and the hotel area and beaches were very safe. What more could you ask for...? Note: some reviewers have mentioned the sales pitch for time shares and other sales pitches. But this was not Hyatt, but other hotels at the airport pitching their hotels, some not nearly as good.
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rebeccahU433HT
18/03/2025
“Amazing Location”
Amazing view and private beach! Best location to be at in PV The food was not the best and the entertainment was unpredictable It would say there was a live DJ and never showed up. Wish there was more activities All the rooms had an amazing ocean view and everyone was so nice! Would recommend but … more
Amazing view and private beach! Best location to be at in PV The food was not the best and the entertainment was unpredictable It would say there was a live DJ and never showed up. Wish there was more activities All the rooms had an amazing ocean view and everyone was so nice! Would recommend but wish the all inclusive was optional
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613tiffanyb
Denver
18/03/2025
“Disappointing for a Hyatt Ziva”
After staying at the Hyatt Ziva in the Dominican Republic, we had high expectations for PV which were not met. The restaurant food was average. The only place we thoroughly enjoyed was Blaze, but could not eat the same food every night. PureZa was completely closed, limiting our options even m… more
After staying at the Hyatt Ziva in the Dominican Republic, we had high expectations for PV which were not met. The restaurant food was average. The only place we thoroughly enjoyed was Blaze, but could not eat the same food every night. PureZa was completely closed, limiting our options even more. They were also taking pictures (via drones) of the hotel and beach and we were asked to stay off the beach for a couple hours (two out of the four days we were there). The staff was lovely and we do not believe this was their fault.
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