Description
Facilities: Units include 742 junior suites and 14 suites located in a 3-storey main building and an auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offe… more
Location: This charming Mexican hotel has a stunning beach caressed by the beautiful lapping waters of the Caribbean. It is set on the best beach of the Riviera Maya, in natural, spectacular surroundings, just 2 km from the centre of Puerto Aventuras and Xpu-Ha beach and 15 km from Xcaret. It is 25 km from Playa del Carmen, 35 km from Tulum, 85 km from Cancún and 75 km south of Cancún International Airport.
Various dining options are available, including a dining room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. All-inclusive vacationers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Entertainment
- Live music
- Entertainment for adults
- Casino
- Entertainment
- Club
- Pool table
- Dartboard
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Bowling
- Services
- Theme park
- Nursery
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Safe
- Chapel
- Ironing board
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Shoe shiner
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Club
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Pool with slides
- Sun terrace
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Adults-only outdoor pool
- Garden area
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Activities
- Tennis court
- Water park
- Water sport facilities (on site)
- Snorkelling
- Padel tennis
- Mini golf
- Table tennis
- Diving
- Golf course
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Accessible floor to reception
- Handrails on the ramp
- Hotel entrance with ramp
- Lift-accessible floor
- Restaurant on the ground floor
- Hotel entrance with steps
- Cabin with handrail
- Entertainment rooms, toilets in adapted communal areas
- Restaurant with toilets in adapted communal areas
- Non-slip shower floor
- Free basin depth greater than 60cm
- Bathroom with shower
- Bathroom door greater than 80cm
- Shower floor at the same level as the bathroom floor
- It has single-flow taps
- It has support bars in the bathroom
- Toilet access with bars
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
Good to know
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Excellent
Based on 13760 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 5 featured reviews out of 13760 TripAdvisor reviews
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SteveDraga
Brampton, Canada
07/03/2025
“Barcelo Maya Beach Stunning”
Maya Beach is a beautiful resort. We had a group of 8 (4 couples). Upon check in , we were all upgraded to pool / beach view rooms with hot tubs on our balconies. The resort staff are very friendly and accommodating. The pools and ground are well taken care of. The staff work very hard to maintain … more
Maya Beach is a beautiful resort. We had a group of 8 (4 couples). Upon check in , we were all upgraded to pool / beach view rooms with hot tubs on our balconies. The resort staff are very friendly and accommodating. The pools and ground are well taken care of. The staff work very hard to maintain the property. The beach is stunning with plenty of chairs and shade. The food at the main buffet is great with plenty of options to please everyone. The staff in the buffet are all so friendly and attentive. We also tried the Italian and Japanese restaurants and were not disappointed. We went to the Sports Bar in the Mall area to watch the Bills and Kansas playoff game. So much fun ! The is a shopping g mall and flea market area to shop. There’s also a waterpark to enjoy. This report will not disappoint and we will certainly return in the near future. Thank you Barcelo Maya Beach for a well deserved relaxing vacation. See you soon Regards from Canada
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Tina C
06/03/2025
“Great place and great staff . Fantastic scenery”
Hi Barcelo resorts are amazing . This has been our 3 time over and it always surprises us on how clean the place is, how good the food is and the service is exceptional . One that stands out more than the other is Irene Sanchez . She was our server at the pool side. Very attentive and always had a … more
Hi Barcelo resorts are amazing . This has been our 3 time over and it always surprises us on how clean the place is, how good the food is and the service is exceptional . One that stands out more than the other is Irene Sanchez . She was our server at the pool side. Very attentive and always had a smile . Looking forward to see her again next year
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jeremylana9
Lindsay, Canada
06/03/2025
“Another wonderful holiday at Barcelo Maya Beach”
We had an amazing holiday at Barcelo Maya Beach. This was our third visit and we plan to return in the future. The resort grounds were meticulously maintained, rooms were beautiful and clean, food and beverages were excellent! We snorkelled daily and had the joy to see many ocean species, including… more
We had an amazing holiday at Barcelo Maya Beach. This was our third visit and we plan to return in the future. The resort grounds were meticulously maintained, rooms were beautiful and clean, food and beverages were excellent! We snorkelled daily and had the joy to see many ocean species, including sea turtles. Truly amazing. Beach was beautiful. Also, enjoyed the spa services and hydrotherapy. Wonderful vacation. We will be returning.
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TrailBlazer137604
07/03/2025
“Great Bang for your Buck”
We have traveled all over the Caribbean and find this resort to be a great place for the price. Plenty of food and drink for all. Beautiful space. All kinds of things to do if that's your thing. Quiet spaces for those looking for peace. Visited this resort 19 years ago when it was just a singl… more
We have traveled all over the Caribbean and find this resort to be a great place for the price. Plenty of food and drink for all. Beautiful space. All kinds of things to do if that's your thing. Quiet spaces for those looking for peace. Visited this resort 19 years ago when it was just a single resort. Boy, has it grown! Still beautiful as ever. We highly recommend it and may return again given the opportunity.
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SD H
Paris, France
06/03/2025
“Good and not so good”
Nice resort with good facilities HOWEVER, it's impossible to get lounge chairs by pool or beach after 7 am because people 'reserve them' then leave the area! Hotel staff needs to monitor this or make more chairs available For this reason, I would not return to this resort.
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