Eó Las Gacelas

“Las Gacelas Gran Canaria ”

We have stayed numerous times here and never had any issues apart from asking for extra pillows/loo roll etc, Always spotlessly clean, attentive maid service and clean bedding and towels throughout our stay, however, on this visit our arrival was just after 6pm and the reception staff had left. The… more

We have stayed numerous times here and never had any issues apart from asking for extra pillows/loo roll etc, Always spotlessly clean, attentive maid service and clean bedding and towels throughout our stay, however, on this visit our arrival was just after 6pm and the reception staff had left. The phone numbers on reception didn't connect! The QR code on the wall didn't work either? Eventually my husband got through and a chap who liked the on call maintenance arrived and politely checked us in to room 301 which is the end apartment on 3rd floor (yellow block) Love the apartments here... spacious, clean, quiet too..

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“Very nice apartment. Problems with keys/locks. Cloudy swimming pool.”

Pros: Great apartment Very clean Room cleaned five days a week. Toaster, coffee maker. kettle, two induction hobs, fridge/freezer Very comfortable bed Large wardrobe Safe Balcony Cons: Reception closed most of the time. Frequent prolems with the gate key so that we couldn't get in when returning… more

Pros: Great apartment Very clean Room cleaned five days a week. Toaster, coffee maker. kettle, two induction hobs, fridge/freezer Very comfortable bed Large wardrobe Safe Balcony Cons: Reception closed most of the time. Frequent prolems with the gate key so that we couldn't get in when returning from a night out at 0200 hours as an example. Problems with apartment key so that we couldn't enter our room easily. Keys to both the gate and room were changed but still a problem. Other people experienced the same. Swimming pool- murky, cloudy water. Could not see the bottom of the pool. Ph levels may need adjusting or chlorine levels to avoid build-up of algae and potential skin rashes for swimmers.

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“Good value and location”

Well located Quick check in Small but good Nice beds kitchenette and balcony Good pool Near shops and red cow Good value No parking but free one v close by I don’t know why these reviews need to be 200 characters orther then to stop one reviewing a place !

“Good location and clean - but service could definitely be alot better.”

Check in said up to midnight, we arrived at 7.30pm and noone there nor answer the buzzer at main gate. Had to phone emergency number. There is rarely any staff available and the numbers provided, via phone and WhatsApp very hard to get hold of. Meant to be cleaned 5 times a week but ours only clean… more

Check in said up to midnight, we arrived at 7.30pm and noone there nor answer the buzzer at main gate. Had to phone emergency number. There is rarely any staff available and the numbers provided, via phone and WhatsApp very hard to get hold of. Meant to be cleaned 5 times a week but ours only cleaned once and even then the cleaner only left 2 clean towels - none for the floor. No air con FYI. Yes very good location for the Yumbo and apartment a good size all round and kitchenette adequate albeit basic.

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“Great Location and that is all !!”

We stayed on the top floor at the end nearest to a very busy and noisy road junction, which meant you had to keep the doors and windows closed at night, but without air con it was unbearable as it was very hot when we stayed ! The hotel does not rent any fans, so we were given no choice but to purc… more

We stayed on the top floor at the end nearest to a very busy and noisy road junction, which meant you had to keep the doors and windows closed at night, but without air con it was unbearable as it was very hot when we stayed ! The hotel does not rent any fans, so we were given no choice but to purchase our own ! The bedroom is of a good size with plenty of storage and comfy large beds. In the bathroom the shower was ok but, you had to be quick before the hot water run out, it had a small window which was broken and screwed shut so you could not open it, and there was no extractor fan ! The kitchen had all the usual things you need for self catering including a large fridge/freezer. The balcony was a decent size and furnished. The whole building is in need of a refurbish and upgrade, but this is reflected in the price. As for entry gate, which closed at night, yes the lock is still faulty and desperately needs replacing.

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