Djerba Aqua Resort

“Chill out time”

My friend and I wanted a chilled and relaxing week away and that’s exactly what we got. The staff are very obliging and the hotel is spotless at all times, the choice of food is amazing and the restaurant has a relaxed vibe making mealtimes a bonus, no complaints it’s a holiday hotel catering for d… more

My friend and I wanted a chilled and relaxing week away and that’s exactly what we got. The staff are very obliging and the hotel is spotless at all times, the choice of food is amazing and the restaurant has a relaxed vibe making mealtimes a bonus, no complaints it’s a holiday hotel catering for different nationalities and expectations, I personally would definitely choose this hotel again.

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“Value for money, friendly staff, nice food/hotel and enough facilities locally/hire car/excursion away for 7days sun&fun”

Summary: Excellent value for money and perfectly enjoyable experience all round from the staff, food/drinks options, location and activities at the hotel and to partake in on offer near by. Special mentions to Dhaou, Reception Desk staff and the whole animation team especially Fifi. Firstly the a… more

Summary: Excellent value for money and perfectly enjoyable experience all round from the staff, food/drinks options, location and activities at the hotel and to partake in on offer near by. Special mentions to Dhaou, Reception Desk staff and the whole animation team especially Fifi. Firstly the airport to the hotel was a speedy 40min coach trip away. I was speedily checked in as had around 20min of the dinner service left when I arrived at 8:30pm and was very hungry so really appreciated the thought and action by the hotel staff on this. My luggage was kept safe by the nice porter Dhaou and he brought my case and showed me to my room and how to control the heat/air on which I appreciated. Dhaou each day would go out of his way to help and just come and say hello and chat if we spotted each other and he wasn’t with other guests. The room was recently refurbished and much to my surprise had a King bed (2 singles together) and an additional single bed since I was a solo traveller and EasyJet had stated a single room with garden view on the booking. The shower pressure, hot water and all services in the room were very good. A small issue with ants but I just left them to do their own thing and they were not intrusive but is something that should be addressed and not expected in a 4 star hotel. Equally and to my surprise for the time of year there were a lot of mosquitoes and you could see what was left of a few that had been smashed against the wall. I was bitten and luckily had some bike cream and antihistamines, but the bite was very itchy not like experience in the UK. Didn’t report either to the reception and I won’t list my room number other than it was in the number 90s so you know the part of the hotel and but really it wasn’t that much of an issue, could happen anywhere. Most of the hotel was nice modern and well kept including the gardens and the pool areas in the Aqua resort hotel. They are in the process of renovating more rooms so there are some construction noise but I think as the hotel was not at capacity guests were kept as far away as possible from the noise and you couldn’t really hear it in the day by the pool either. The Caesar Hotel which is next door and part of the whole complex meaning you can use the facilities of both not sure about the evening or daytime food though

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“Some good bits and some bad!”

Read 3.5 stars. The place is in the middle of nowhere but the beach is at the back of the complex, there’s 4 swimming pools between the Aqua and the linked Cesar Thalasso Hotel, including 1 seawater and 1 indoor pool. Lovely room, comfy bed, very clean, very good housekeeping, the hotel policy of n… more

Read 3.5 stars. The place is in the middle of nowhere but the beach is at the back of the complex, there’s 4 swimming pools between the Aqua and the linked Cesar Thalasso Hotel, including 1 seawater and 1 indoor pool. Lovely room, comfy bed, very clean, very good housekeeping, the hotel policy of no A/C until May was a bit of a problem for the guests when the temperature hit 36deg C, luckily for me it was a few days before I arrived. The TV has one English channel, BBC news. There was no extract from the bathroom /toilet which was a bit of a problem with steam, and especially smells that hung around forever! Lovely food at lunch and dinner, great selection of tasty dishes, always a good selection of meat, fish, veg, salad and hors-d’oeuvres, plus pizza and pasta stations, one of the best for a lower priced all inclusive, great unless you only like plain or English food. The breakfast is the normal all inc, cereals, meats, cheese, salads, omelette bar, plus doughnuts! The animation team try hard and are good fun, although the cabaret night that was mostly in French and was an hour of my life I won’t get back! The following night was a show that started with very bad dancing and igniting plumes of gas from bottles¸ I can’t say if it improved as I couldn’t stand any more and left to watch a video on my laptop. The best nights were when they didn’t have any shows, just a disco. The worst thing for me is the alcoholic drinks, very basic, local whiskey, vodka, gin, vermouth, and a lager beer along the lines of Fosters. Apart from the poor quality and selection was the problem bar staff who along with the restaurant staff are not very friendly, and in the sister hotel Cesar Thalasso the barman disappears regularly, one time we waited 15 minutes for him before complaining to the manager, who phoned him to get him to return! It wasn’t as bad in the Aqua, but there’s only one all inclusive bar and a queue of 10-15 people ordering multiple drinks with one barman wasn’t unusual. It’s a pity about the shortfalls as it wouldn’t take much to make ¬¬¬this into a proper 4 star hotel. As for the review, I give the location 3 stars, as it’s almost on the beach but miles from anything else, the food, nearly 5 stars, the staff 3 stars, 4 stars if you don’t mind them not being friendly, the drinks, 1 star! Bottom line, would I come back? Yes, but next time I’ll bring more than the one bottle of Morgan Spiced Rum with me...

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“bit marmite”

I was very pleased that i opted for a superior room as others seemed to have a few problems with their rooms changing several times for various reasons.This complex is actually two hotels totaling about 800 rooms the main issues seem to have stemed from the Cezar thalaso hotel.I did not have much … more

I was very pleased that i opted for a superior room as others seemed to have a few problems with their rooms changing several times for various reasons.This complex is actually two hotels totaling about 800 rooms the main issues seem to have stemed from the Cezar thalaso hotel.I did not have much to do with this part of the complex alhough it is where the indoor pool is situated and more outdoor pools also the route to the beach passes through this it is quite a long but pleasant walk down but frankly not worth the bother on arrival unkempt.Idid have a couple of issues with my room conecting door was open and unable to secure from either side it was eventually sorted when next door was occupied also a problem with hot water for a couple of days the lady on reception was always helpfull to me The new botanical garden in front of my room is coming along very well and will be lovely when it matures all the grounds were well kept .beds were comfortable room was recently refurbished so good .food was varied and good tunisian dishes were not always labled correctly. bit of a strange smell by coffee machine ? most staff were polite animation were always working hard .the rep for TTS Roudayna was very helpfull and efficient .all in all i enjoyed a much needed break and will probably return but not in peak season

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