Description
Facilities: 433 rooms, including 20 suites, 30 single rooms and 200 double rooms, are available to guests. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers… more
Location: This hotel is located on the left-hand bank of the River Rhine, on the outskirts of Mainz's picturesque old town. The historical centre is just a few minutes walk away and both the Rheingoldhalle congress centre and the city casino are to be found in the near vicinity. Frankfurt airport is around 20 km away.
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Services
- Nursery
- Kids' club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Cloakroom
- Play area
- Babysitting service
- Sun terrace
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Entertainment
- Casino
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Bowling
- Dance hall
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Café bar
- Bar
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
Good to know
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Very good
Based on 1632 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Wiesbaden
Showing 5 featured reviews out of 1632 TripAdvisor reviews
K
KatoMumbai
Mumbai, India
04/12/2024
“Excellent 1 night stay.. after our 15 day Europe trip....”
We stayed here for one night at the end of our 15 day Europe trip - in Nov 2024. We normally stay the last night of our Europe trips at an Hilton airport hotel - makes it so easy to fly out to home the next day. But this time we were booked for the "Riverdance" show on the last day of our vacation… more
We stayed here for one night at the end of our 15 day Europe trip - in Nov 2024. We normally stay the last night of our Europe trips at an Hilton airport hotel - makes it so easy to fly out to home the next day. But this time we were booked for the "Riverdance" show on the last day of our vacation at the nearby Rheingoldhalle - connected to the hotel. Hence we decided to stay at the Hilton Mainz after the show - which ends around 1030pm. The stay and the room was excellent - though our room (being in the other wing) was a bit confusing to reach due to no direct lift - we had to actually change lifts after walking across the bridge connecting the two wings. But as always, enjoyed our stay here like all other Hilton airport hotels we have stayed in Europe (Munich, Frankfurt, Helsinki). The weather was close to freezing - so walking to our show venue and back to the hotel was so easy !... just 2 minutes... Next day early morning we took an Uber to FRA airport - it cost EUR 62 and less than 45 minutes... Great experience as always at a Hilton airport hotel - will stay again !!
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MosquitoMagnetT
12/10/2024
“Well located”
A very comfortable hotel, well located on the river and a short walk into the old town. Service was excellent and the bed very comfortable. Good blackout curtains for sleeping. Would be nice in summer to sit outside next to the river and enjoy the view.
J
johntA3337AN
Palm Coast, Florida
12/10/2024
“Hilton Mainz Outstanding”
Stayed here last year for 4 nights. Loved it so much, returned for 6 nights this year prior to taking QM2 back to the US. Diamond status acknowledged and given complimentary upgrade which we greatly appreciated. Almost everything in the hotel is perfect. Hotel is spotless and contemporary. Servic… more
Stayed here last year for 4 nights. Loved it so much, returned for 6 nights this year prior to taking QM2 back to the US. Diamond status acknowledged and given complimentary upgrade which we greatly appreciated. Almost everything in the hotel is perfect. Hotel is spotless and contemporary. Service is outstanding. The location right on the Rhine is amazing. The restaurant and outside lounge / bar is feet from the Rhine. You can relax and watch the river boats pass on the Rhine. Last year I gave the hotel a 5 star rating but mentioned the executive lounge was below average for European Hilton’s. This year it was still in another interim location but I raised the exec lounge rating to average for European Hilton’s. 6 types of hard liquor, 6 types of wine plus any type of soft drink and mixers plus numerous food items helped the rating this year. Special thanks to Malika, a supervisor who speaks 6 languages, gave me a tour of the new exec lounge on the 7th floor facing the Rhine. It looks gorgeous! I was told it will definitely be opened in November 2024. With a few changes I have no doubt that visitors will rate the new lounge a 5. I anticipate it will be above average for European Hilton’s which are nicer than exec lounges in the United States. Malika who I suspect will be a Hilton GM down the road should be given oversight to this exec lounge. If she has oversight I believe this new exec lounge will be one of the best in Europe. The staff of this hotel really stands out. Monika was my chief travel advisor who customized several day trips on the Rhine for us. Monika pulled in Suman from the restaurant to give me detailed instructions to Wiesbaden via the local buses. Thanks Suman! We also visited Limburg for the day via local train and saw the oldest house in that town 731 years old. These employees can help you on many day trips and make the most of your Mainz visit. Special thanks to another employee Jihane who speaks 5 languages and was learning her 6th. I gave special thanks to a few employees but all the Hilton Mainz employees were amazing, so polished and helpful ! We loved the breakfast Buffet. Real scrambled eggs, fried eggs and custom omelets plus at least 60 other cold and hot items. We flew into Frankfurt and took S-Bahn to Mainz. Then Heidelburg then Hamburg to take the QM2 back to US. I encourage others to stop at Mainz and stay at this Hilton. The visit at the Hilton Mainz provided memories we will never forget.
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Jon C
Seattle, Washington
20/11/2024
“First impressions”
Great property by the Rhine....if only I had more time here. Check in was almost flawless, save that the front desk did not inform me that the property was separated into 2 buildings, and that the elevator did not go to the floor directly. Had to find out the hard way, walking back/forth a couple… more
Great property by the Rhine....if only I had more time here. Check in was almost flawless, save that the front desk did not inform me that the property was separated into 2 buildings, and that the elevator did not go to the floor directly. Had to find out the hard way, walking back/forth a couple of times. Was told to write my HH # on the check in sheet, but it was never input into the system - had to have them reprint the folio upon checkout. The WiFi was also not user friendly. Even though one could intuitively log in using the room number and last name, the page still asked for one to register as an HH member, with the only other option to deny that....and thus NOT have WiFi. Had to call the front desk and the matter of fact reply was to ignore the message and deny that, WiFi will still connect. Oh well ! Room was spacious and comfy enough, beds and pillows very comfortable. TV was a bit small, by today's standards....was only ~ 32". Not a fan of the minimalist amenities being practiced by the chain hotels these days. At least they had a clock in the room ! The pump dispensers for soap, lotion, shampoo are also not great - some are almost empty and takes more than several pumps to get anything out. Fitness room was decent - free weights and a couple of treadmills, benches and a few machines. Good enough for my typical workout. Only regret was having to leave before partaking of the breakfast......next trip perhaps.
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Wood77
Los Angeles, California
17/11/2024
“Good location to explore old town Mainz”
We had a wonderful stay at the Mainz Hilton. Room was comfortable. We ate at their restaurant dinner buffet which was very good. Also the breakfast buffet was delicious and offered many choices. You can dine al fresco on the patio overlooking the Rhine River. One complaint we had was our room was s… more
We had a wonderful stay at the Mainz Hilton. Room was comfortable. We ate at their restaurant dinner buffet which was very good. Also the breakfast buffet was delicious and offered many choices. You can dine al fresco on the patio overlooking the Rhine River. One complaint we had was our room was so-so-so far away. At least a five minute walk to the front lobby. We had to walk across a pedestrian bridge to reach our room in a second building across the street. You can walk from hotel to Mainz Old Town in around 15 minutes.
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