Description
Facilities: The hotel has a lift and features 123 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offe… more
Meals: Various dining options are available, including a restaurant, a dining room and a bar. A generous breakfast buffet guarantees a great start to the day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Gardens
- Terraces
- Sale of tours
- In-room babysitting service
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Vending machines
- Babysitting service
- Serviced office
- Conference centre
- Restaurants
- À la carte restaurant
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Café bar
- Bar
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
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Excellent
Based on 175 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 175 TripAdvisor reviews
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lucherylow
Singapore, Singapore
23/05/2024
“Nice colonial-styled hotel”
We had a lovely stay in a colonial-styled hotel. The hotel was very clean and well maintained. It was located slightly outside the city centre and might take about 30min by uber to get into the city, depending on traffic conditions. One disadvantage was the lack of shops, restaurants and amenities … more
We had a lovely stay in a colonial-styled hotel. The hotel was very clean and well maintained. It was located slightly outside the city centre and might take about 30min by uber to get into the city, depending on traffic conditions. One disadvantage was the lack of shops, restaurants and amenities within walking distance. As Hilton members, we appreciated the significant room upgrade and daily breakfast. We observed a much larger breakfast selection on Sundays and on days where an event/conference was ongoing. The lounge was opened only on weekdays for a brief 6-8pm where a light selection of canapés and alcohol were offered. Staff members were all hardworking and friendly. Housekeeping also kept our room cleaned well.
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rachelbX8942LN
Brooklyn, New York
24/06/2023
“Thank you!”
The team here took such good care of me. I called ahead to have them pick me up from the airport and it was such a relief/good feeling after landing late at night in a new city to see Marco Tulio holding a Hilton sign with my name ready to take me to the hotel. You all were fantastic. The room was … more
The team here took such good care of me. I called ahead to have them pick me up from the airport and it was such a relief/good feeling after landing late at night in a new city to see Marco Tulio holding a Hilton sign with my name ready to take me to the hotel. You all were fantastic. The room was large and comfortable and the meals were good.
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AQstaci
New Orleans, Louisiana
14/06/2023
“Wonderful Hilton experience in Guatemala City.”
We had a wonderful experience! Unfortunately, we were only there for 1 night. Vey safe and secure property! Maria at checkin was wonderful and went out of her way for a need we had! She speaks great English as well! From the bellmen to the door man everyone was spot on welcoming and always aski… more
We had a wonderful experience! Unfortunately, we were only there for 1 night. Vey safe and secure property! Maria at checkin was wonderful and went out of her way for a need we had! She speaks great English as well! From the bellmen to the door man everyone was spot on welcoming and always asking if we needed anything! We had room service one night and breakfast buffet in the morning! Breakfast buffet is not to miss..fresh juices and fruit, eggs cooked to order and just enough away from the city so that a garden room is vey quiet!
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lancemdb
Nassau, New Providence Island
10/06/2023
“Good facilities in Spanish Colonial style, good customer service”
The hotel style is reminiscent of old Spanish colonial architecture, rich in flora, and fits well with the ecological landscape of Guatemala. The rooms are well appointed, spacious and comfortable. Conference rooms are large and facilitate presentations using various information technologies and go… more
The hotel style is reminiscent of old Spanish colonial architecture, rich in flora, and fits well with the ecological landscape of Guatemala. The rooms are well appointed, spacious and comfortable. Conference rooms are large and facilitate presentations using various information technologies and good audio acoustics. Hotel cuisine well represents national gastronomy, and staff are all pleasant and professional.
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drcvporras
New York City, New York
07/04/2023
“Gorgeous”
Very nice 👍.Stafff very friendly. I enjoyed nature gym excellent food. The jacuzzi at the room was excellen. The gym very private. I highly recomes Hilton. Same owner (before it was Vista Real). At Hilton you can enjoy nature. Waterfalls and it’s pet friendly. That’s very important to me .
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