Description
Facilities: The hotel was built in 1346. The hotel has 121 non-smoking rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Th… more
Location: This hotel enjoys a quiet location in the medieval city centre. Guests will find restaurants, bars, links to the public transport network and shops just 100 m away. It lies within walking distance of the central station (300 m), De Dam (500 m), Stadsschouwburg (1 km), Jaarbeurs Convention Centre (1 km), the Stadhuis (1 km) and canals and is within easy reach of the motorways. Amsterdam city centre and Amsterdam Schiphol Airport are 30 minutes away by taxi or train.
Meals: The dining area includes a bar. A cosy atmosphere and delicious food await guests in 2 non-smoking restaurants (high chairs are available). A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Laundry
- Safe
- Newspapers
- Car hire
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Bike rental service
- Computer room
- Medical service
- Cloakroom
- Board games
- Babysitting service
- Hair salon
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Smoking
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Bar
- Restaurants
- Breakfast room service
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Activities
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
Good to know
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Excellent
Based on 941 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Utrecht
Showing 5 featured reviews out of 941 TripAdvisor reviews
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Nickjb4
Southampton
07/12/2024
“Fantastic hotel, fantastic staff”
This is surely the best hotel in Utrecht. The site is very quirky with multiple buildings. I overheard someone saying it used to be a military hospital! Was there for 2 nights. On the first day a few things weren’t as expected, but my better half spoke to one of the managers and this turned in to … more
This is surely the best hotel in Utrecht. The site is very quirky with multiple buildings. I overheard someone saying it used to be a military hospital! Was there for 2 nights. On the first day a few things weren’t as expected, but my better half spoke to one of the managers and this turned in to one of the best hotel experiences I’ve ever had. They couldn’t do enough for us. They even found out where we were having dinner on Friday night, called them and paid our bar bill. Who does that?? I’ve never seen that before. Their bar is cozy with a fire, the restaurants were very busy and we didn’t book, so didn’t get to try the food, but it looked amazing from what I could see. The staff are very very good; exactly what you would expect from a 5 star, but they went above and beyond for us, all over a tiny issue
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StuckinBangers
Auckland, New Zealand
01/12/2024
“No need to leave the hotel!”
Beautiful large room and bathroom decorated in old but tasteful style. Very friendly staff who kindly arranged some laundry for me even though they don’t normally offer on the weekend. The key for me was the bar and bistro - it was cold and wet outside and these were cosy, friendly with excellent f… more
Beautiful large room and bathroom decorated in old but tasteful style. Very friendly staff who kindly arranged some laundry for me even though they don’t normally offer on the weekend. The key for me was the bar and bistro - it was cold and wet outside and these were cosy, friendly with excellent food, wine and service. A truly treat experience.
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OlliFi11
Finland
21/09/2024
“Best hotel in Utrecht”
This hotel is amazing! Location is quiet but still so close to everything. Atmosphere in the hotel area is fantastic and the whole complex is full of history. Spa is small but very good and you have everything. Even the sauna is pretty good (I am a Finn). At least our room was spacious and the staf… more
This hotel is amazing! Location is quiet but still so close to everything. Atmosphere in the hotel area is fantastic and the whole complex is full of history. Spa is small but very good and you have everything. Even the sauna is pretty good (I am a Finn). At least our room was spacious and the staff was very polite and efficent.
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Doug H
Toronto, Canada
10/12/2024
“Memorable hotel”
An historic hotel a short walk from the centre of town. Rooms are large, restaurants were busy because of events being held at the hotel. You really feel like your are in an historic building, which is a nice change from the normal. Would recommend
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dte001
San Jose, CA
15/09/2024
“Location is everything!”
This hotel is in a fabulous location and backs right up to old town Utrecht. The staff don't seem overly friendly and in fact, I think we only received a smile 3 times in the week that we were there. The rooms are big, and the welcome note was appreciated, even if addressed to my husband who wasn't… more
This hotel is in a fabulous location and backs right up to old town Utrecht. The staff don't seem overly friendly and in fact, I think we only received a smile 3 times in the week that we were there. The rooms are big, and the welcome note was appreciated, even if addressed to my husband who wasn't traveling with me and had nothing to do with this reservation! Breakfast is fantastic with a huge selection to satisfy every dietary requirement and while expensive, felt like a reasonable price for everything that was available. The grounds are beautiful and seeking shade one afternoon we tried to sit at a table under umbrellas outside the dining area. We were quickly moved away from that area by a very brusque member of staff and told to try in the garden area. The staff in the garden/bistro area subsequently told us we couldn't sit there if we weren't going to order anything. I think if the staff had felt more friendly, then I would have felt more inclined to give a higher rating. However, this doesn't detract from the fact that the hotel is very clean and well maintained, the rooms feel spacious and well-appointed although the bathrooms feel a little dated. There is a very small pool area and gym but we never got the chance to utilize either space. Proximity to the beautiful city of Utrecht really can't be beaten, and it did feel special to stay somewhere with such history and I left a little bit of my heart in Utrecht. Overall, I'd recommend this hotel and would absolutely return to stay at this fabulous location.
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