Description
Facilities: English-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. 4 lifts and wheelchair-accessible facilities are available. A garden provides extra space for rest and… more
Meals: There is a bar on the premises. A generous breakfast buffet guarantees a great start to the day.
- Parking
- Parking
- Parking near the hotel
- Parking (extra charge)
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids´ club
- Breakfast room service
- Room service
- Safe
- Iron
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Doctor
- Babysitting service
- Cot
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Jacuzzi
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Entertainment
- Computer room
- Aerobics
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Bar
- Restaurants
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Sunbeds
- Activities
- Diving
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
Good to know
This property has additional information that you can
see here
Excellent
Based on 835 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 835 TripAdvisor reviews
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Amanda W
Southend-on-Sea, United Kingdom
01/11/2024
“Peaceful and relaxing hotel”
Very quiet hotel and area but within walking distance to Margaret Bridge and transport. Supermarkets nearby. We booked a studio apartment which was huge and very clean. We had a well equipped kitchenette and a washing machine which we were not expecting. The pool was busy most mornings but they loa… more
Very quiet hotel and area but within walking distance to Margaret Bridge and transport. Supermarkets nearby. We booked a studio apartment which was huge and very clean. We had a well equipped kitchenette and a washing machine which we were not expecting. The pool was busy most mornings but they loan you robes to wear whilst staying which makes it easier getting between your room and the pool. In the reception area there is a library with plenty of guide books to borrow. Lovely enclosed courtyard that our room overlooked. Breakfast was ample and delicious. The member of staff that checked us in (early hours of the morning 27.10.24) was super helpful and polite which set the pace for our time at the hotel. Only one difficult member of staff when we asked for breakfast tea bag for our room- he gave us Earl Grey and when I politely explained that I prefer Breakfast tea he was quite abrupt and rude. I can see that if this was our only experience it wouldn’t have been good perception but every other member of staff throughout our 7 day stay was professional and is the reason we would recommend the hotel to friends and family.
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lovetravellinggggg
Poole, United Kingdom
03/08/2024
“Perfect for a city break stay”
We had a lovely stay at this hotel. It was perfect for our four night city break. Our room was huge, really spacious and clean. The staff were always friendly and happy to always help. We enjoyed using the pool, jacuzzi and the sun beds outside. The area was kept clean and was never too busy. Th… more
We had a lovely stay at this hotel. It was perfect for our four night city break. Our room was huge, really spacious and clean. The staff were always friendly and happy to always help. We enjoyed using the pool, jacuzzi and the sun beds outside. The area was kept clean and was never too busy. The location was quiet and we found the hotel wasn't that close to many tourist attractions but there were cheap shops, bars and restaurants nearby. We were happy to walk to places and transport was fairly cheap too.
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Steve C
Derby, United Kingdom
22/04/2024
“A lovely place to stay - quiet, clean and welcoming”
A very warm and friendly welcome on arrival and we were well looked after by all the staff during our stay. The room was clean, spacious and quiet and the hotel was about 30 mins walk from the action. Using the bolt app to book taxis meant we could get anywhere in a few minutes at a very reasonable… more
A very warm and friendly welcome on arrival and we were well looked after by all the staff during our stay. The room was clean, spacious and quiet and the hotel was about 30 mins walk from the action. Using the bolt app to book taxis meant we could get anywhere in a few minutes at a very reasonable price if we didn’t want to walk (and we did a lot of walking!)
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RickyBobbie
Minneapolis, Minnesota
01/10/2024
“Apartment stay that needs some updates”
We had a mixed experience staying in a studio apartment here. It is more "apartment" than "hotel" in terms of facilities and service. The decor is a little dated but the studio apartment is helpful for longer stays and was quite large for only 2 people. Here are some positive aspects of the hotel… more
We had a mixed experience staying in a studio apartment here. It is more "apartment" than "hotel" in terms of facilities and service. The decor is a little dated but the studio apartment is helpful for longer stays and was quite large for only 2 people. Here are some positive aspects of the hotel: - Our room had a small but very well supplied kitchen including an oven, stove, refrigerator with freezer, microwave, dishwasher, teakettle, nespresso machine and cooking/eating utensils. There is a Lidl and an Aldi both within walking distance of the hotel, so shopping and cooking were easy. - The double bed was comfortable. We had a balcony and could open the entire door to get fresh air. The A/C worked really well. - Our room also included a work desk and a small (2 person) eating area. - The hallway closet was large enough to unpack a week's worth of clothes. The bathroom was small and water pressure was ok. However, the studio room lacked a washer/dryer, a booking oversight on our part. We used the one, communal washer/dryer set on the 1st floor, which is located in a tiny room and has to be shared by all studio guests. Front desk staff were very helpful and welcoming. There is a fitness room and indoor (lap) pool, sauna and hot tub. We did experience some frustrations staying here: - There were not enough outlets for 2 people to work on computers simultaneously. The hotel should consider installing an outlet by the kitchen table rather than inside a kitchen cabinet(!). - The wall in the shower was not wide enough, so water sprayed in the rest of bathroom despite our best efforts. - Housekeeping will come every day. We did not need them every day, yet when they did come they did not replace coffee pods (you have to buy more coffee after Day 1) or dishwashing pods, or refill or replace soap. Our experience is that most long-term stay hotels replace these items. The bathrooms were not cleaned well. - The biggest frustration is that the internet connection was poor. In our (6th floor) room, we had to be in a certain spot in the room for the wifi to work, and even then, the speed was poor. - Lastly, the fitness center is not well-maintained. Of the 2 elliptical machines, one rattled tremendously. The rower's chain was loose so it was unusable. The tape on the cable machine attachments is unraveling and the machines are not in great condition. The indoor pool looked wonderful.
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