Description
Facilities: The hotel has a lift and features 548 rooms and 11 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabi… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Lunch is served as a set menu, and guests can choose between à la carte and a set menu for dinner.
- Parking
- Parking
- Parking near the hotel
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Chapel
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Vending machines
- Wedding service
- Cloakroom
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- Bowling
- Dance hall
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Bar
- Activities
- Tennis court
- Bike rental
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
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Very good
Based on 3010 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 3010 TripAdvisor reviews
G
Georgene F
Asheville, North Carolina
14/02/2025
“Nice, elegant hotel, with tons of amenities! Wonderful price.”
The night before our cruise, my husband and I stayed at this very nice hotel. Good service, nice large room, lots of shops at the lobby level. The lobby was absolutely gorgeous, all lit up with mini fairy lights. We both had a drink in the bar, and loved the fact that it had nice low music, and gre… more
The night before our cruise, my husband and I stayed at this very nice hotel. Good service, nice large room, lots of shops at the lobby level. The lobby was absolutely gorgeous, all lit up with mini fairy lights. We both had a drink in the bar, and loved the fact that it had nice low music, and great low lighting. Our bar snacks were wonderful – – spring rolls, and dumplings.
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WeeHongK
Singapore, Singapore
23/02/2025
“Near the airport, with nice breakfast. May not be suitable for those who want to explore.”
Hotel is located about 20 mins from Narita International Airport with complimentary shuttle service and the shuttle served 2 hotel. Fantastic concierge staff(many of them are young, friendly foreigner staff) Lots of cabin crew stay here (you can guess when they talk loudly about their journey on t… more
Hotel is located about 20 mins from Narita International Airport with complimentary shuttle service and the shuttle served 2 hotel. Fantastic concierge staff(many of them are young, friendly foreigner staff) Lots of cabin crew stay here (you can guess when they talk loudly about their journey on the bus, which on a sign state it is actually not allow) Rooms may look aged but it is very comfortable and spacious. Great bathroom with Toto washlet and bathtub Hotel breakfast is good...love the chazuke which is a great way to start the morning. Only issue is the shuttle bus to city centre (and AEON). It is shared by 3 hotel and end up been full during the return stage especially from AEON Mall which have less service per day. But at least Hilton arrange a few dedicated shuttle service that serve only its hotel, but these are rare. It took me about 1.5 hours min to reach Nihonbashi station
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AxelBeer1
02/02/2025
“Decent hotel, limited restaurant hours”
Friendly reception staff, good shuttle service to airport. Generally good range of amenities. Limited dining options with only one restaurant open at a time and that one closing early. Conflicting information on opening hours from restaurant staff.
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SKG109
Orinda, California
29/01/2025
“Isolated Location; Dated Rooms!”
Location: isolated! It is ok for an overnight stay but nothing longer. They have shuttles to take you to a mall and back but they are infrequent. Shuttles from the airport are once an hour except for six times when it is twice an hour. As I had just missed a bus, I had no desire to wait in the … more
Location: isolated! It is ok for an overnight stay but nothing longer. They have shuttles to take you to a mall and back but they are infrequent. Shuttles from the airport are once an hour except for six times when it is twice an hour. As I had just missed a bus, I had no desire to wait in the cold for ~45’ so I took a taxi to the hotel. $15. Ambiance: the lobby area is quite nice with beautiful lights at night. There is a 7-11 just before the reception with a bar and an extensive restaurant. The pastry shop has very limited selection. There are a couple of upscale shops after the restaurant. Rooms: reminded me of the Hiltons of 30 odd years back! They remodeled the bathrooms but skimped on the room and its furnishings. Staff: very nice and friendly with many speaking excellent English. Food: I had a couple of cocktails in the bar lounge. Nice ambiance and excellent service. It has an extensive whisk(e)y collection, including Japanese whiskies. The dinner buffet did not look tempting so I landed up eating at the bar/lounge. Breakfast was an extensive buffet with an egg station. You won’t leave hungry. Summary: other than location and rooms, it is a pretty good place for transit.
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L
LeavingOrangeCounty
Laguna Beach, California
18/01/2025
“Uninspiring”
I have stayed at this hotel many times in the past but returned recently after a gap of about 10 years. It is still solid but I I couldn't help being disappointed that it is stuck in the past. Very little has been done to move this property forward. Hilton Honors Diamond benefits feel anaemic compa… more
I have stayed at this hotel many times in the past but returned recently after a gap of about 10 years. It is still solid but I I couldn't help being disappointed that it is stuck in the past. Very little has been done to move this property forward. Hilton Honors Diamond benefits feel anaemic compared to other places. I have fallen out of love with this place.
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