Shibuya Excel Hotel Tokyu

“Excellent location and view, great service”

We wanted to be in the thick of things in Shibuya, and this hotel is right on the scramble. One of our two rooms looked right down on it. The rooms were nice and clean, not super large but not small either. The check-in and service were friendly and helpful. They can also call taxis for you as … more

We wanted to be in the thick of things in Shibuya, and this hotel is right on the scramble. One of our two rooms looked right down on it. The rooms were nice and clean, not super large but not small either. The check-in and service were friendly and helpful. They can also call taxis for you as needed. We also ate at their restaurant Shunsai, which was a great Japanese multi-course experience. We would definitely stay here again.

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“Right in the heart of the action”

Visited Tokyo multiple times but this is the first time we have stayed right in the heart of Shibuya, and we are glad we stayed at the Tokyu Excel. The pros: Fab location just above Shibuya station with access to the rest of Tokyo. Mark City Mall & conveniences right at the doorstep. Shopping all… more

Visited Tokyo multiple times but this is the first time we have stayed right in the heart of Shibuya, and we are glad we stayed at the Tokyu Excel. The pros: Fab location just above Shibuya station with access to the rest of Tokyo. Mark City Mall & conveniences right at the doorstep. Shopping all around. 10 minute walk to Yoyogi Park. The cons: The room was spacious but old and dated. Small bathroom (but manageable). It needs to modernise to merit a 4* rating. It survives on its location. Bonus: The corner glass lift has a view directly of the Shibuya crossing. We never got tired of marvelling at the view. We felt the staff were helpful and gracious.

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“A room with a view to die for - FAB-U-LOUS!”

A fabulous hotel located in the very heart of Shibuya. Our room, on the 24th (top) floor, was perfect – looking out of our large window we could watch pedestrians and traffic on the iconic Shibuya Scramble Crossing down below. On a clear day we also had a stunning view of Mount Fuji in the distance… more

A fabulous hotel located in the very heart of Shibuya. Our room, on the 24th (top) floor, was perfect – looking out of our large window we could watch pedestrians and traffic on the iconic Shibuya Scramble Crossing down below. On a clear day we also had a stunning view of Mount Fuji in the distance. Two of the hotel’s lifts have glass corner windows from which you can get amazing views of Tokyo and the Shibuya Crossing. We arrived at the Shibuya Excel extremely tired following long overnight flights – at extra cost, we were able to check in early and recover from our journey. Our room was super-clean and comfortable. In its design, it felt a little “beige”, a little dated, considering this is a four star luxury hotel. However, the main advantage of this hotel is its location – we were spoilt for choice in terms of restaurants and shops. In the basement area under the hotel (called Shibuya Mark City) there is a massive supermarket that sells amazing sushi and lots of other things. The supermarket also has its own bakery and café. The hotel is quite difficult to find when you first arrive there, so make sure you have good robust directions unless you’re arriving by taxi. I got dreadfully lost around Shibuya Station nearby.

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“Small, basic, but great location”

This hotel has a fantastic location right on the Shibuya scramble crossing but just far enough back that you have some respite from the madness. It does all the basics well. Check-in was prompt, easy and professional. My room was a single and it was certainly small but had a great view from the … more

This hotel has a fantastic location right on the Shibuya scramble crossing but just far enough back that you have some respite from the madness. It does all the basics well. Check-in was prompt, easy and professional. My room was a single and it was certainly small but had a great view from the 16th floor over the Shibuya skyline and the lifts of course have great views of the crossing. Getting to ground level was a little difficult with either a small lift or a number of escalators, and Uber pick-up seems to be impossible from the main drop-off area for some reason. But staff were very helpful at arranging taxi pick-ups and helping with the destination. Would definitely stay again.

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