On 23 January 2020, the new Balearic Law against Tourism Excesses entered into force, which prohibits all-inclusive deals with unlimited alcoholic beverages. Only a maximum of three alcoholic beverages per guest will be served during lunch and/or dinner.
We would also like to inform you of the following restrictions included in the law:
Practices which may endanger the life, health and physical integrity of guests are strictly prohibited at hotels, apartments and holiday properties. These practices include climbing from one balcony or window to another and jumping from inappropriate places such as balconies into swimming pools (a practice widely known as ';balconing';). Guests breaking the law will be immediately banished from the property and may be fined, states the law and the corresponding municipal regulations. The hotel/apartment manager or property agent must order said guests to leave immediately, which may require assistance from the security forces.
Failure to comply with the prohibition of practices which may endanger the life, health and physical integrity of guests will be considered a serious offence. In the Balearic Islands, serious offences are subject to a fine between 6,001 and 60,000 euros.
Excellent
Based on 64 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 64 TripAdvisor reviews
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flying_red_ant
Monterrey, Mexico
06/08/2017
“The Spa is a must”
Not just for tourists. The spa has a great offer of treatments for your delight. Plus you receive in any treatment a great hydrotherapy sesion. The staff is great, you will feel like a king and queen.
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halfasian
Fontana, California
13/07/2017
“Best hotel in Toluca”
Absolutely the most awesome hotel I have stayed in in many years. The service is five stars!Commendations five stars. I have stayed in hotel such as the Peninsula and Mandren Oriental Mandarin, JW Marriott and this hotel surpasses their service etc. My third time here I can tell you they are cons… more
Absolutely the most awesome hotel I have stayed in in many years. The service is five stars!Commendations five stars. I have stayed in hotel such as the Peninsula and Mandren Oriental Mandarin, JW Marriott and this hotel surpasses their service etc. My third time here I can tell you they are consistent I will only come to This hotel when coming to Toluca. Really I challenge anyone to find a hotel with better service.
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luisc907
Metepec, Mexico
04/06/2017
“Great place with excellent service”
In La Muralla they found the meaning of excellent service in all aspects, it is one of the best place that I know in where every single person is dedicated to serve with dedication and make your time a great experience. Congratulations to Jose Luis the General Manager.
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praxedis B
20/07/2016
“Engineer ”
Service was exellente the food at the restaurant was delicious and exellente quality Cesar was there every morning wow he make sure everything is perfect he was very courteous and always ask if we needed anything else..Wayne Fox enjoy the pool while I got my hair done at the beauty parlo… more
Service was exellente the food at the restaurant was delicious and exellente quality Cesar was there every morning wow he make sure everything is perfect he was very courteous and always ask if we needed anything else..Wayne Fox enjoy the pool while I got my hair done at the beauty parlor, this hotel has excellent Service. the room beautifully clean, there is a beauty parlor in there to put yourself together, the bar has good quality drinks ( tequila) everything is right there I love it;)so very much..Especial thanks to Cesar, and Salvador at the restaurant for their excellent service.. special thanks to Carmen at the front desk for all her help.
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Craig T
San Rafael, California
03/11/2017
“Not if you're a tourist”
This is a nice business hotel, with all the amenities that you would want; a nice, big room, comfy bed, good hot showers, very clean, a very professional staff, etc. But if you're in Metepec as a tourist to see this lovely Pueblo Magico, this place isn't for you. Located on a busy boulevard, over… more
This is a nice business hotel, with all the amenities that you would want; a nice, big room, comfy bed, good hot showers, very clean, a very professional staff, etc. But if you're in Metepec as a tourist to see this lovely Pueblo Magico, this place isn't for you. Located on a busy boulevard, over a kilometer from downtown Metepec, you're better off in a hotel downtown. But if you are here on business and don't care where you are located, you couldn't pick a nicer hotel
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