Sirayane Boutique Hotel And Spa

“HIGHLY RECOMMEND YOU.”

Hotel Overall: We were quite surprised as to the quality of the hotel, although 5 star we weren't expecting such good service, friendly staff, food and quality of facilities. Being used to flying BA business and staying in deluxe hotels in Dubai (Jumeirah Al Naseem) etc., obviously we are used to … more

Hotel Overall: We were quite surprised as to the quality of the hotel, although 5 star we weren't expecting such good service, friendly staff, food and quality of facilities. Being used to flying BA business and staying in deluxe hotels in Dubai (Jumeirah Al Naseem) etc., obviously we are used to comfort and excellent service. Staff: The hotel staff couldn't do anymore to please, the GM/owner and Reception Manager came out during breakfast and dinner to introduce themselves, nice touch. The rest of the staff were attentive and service was excellent always. It's a quiet hotel, only 40 suites, rooms cleaned properly and good facilities. Pool and beds/towels around pool/service around pool all excellent, and quick. We had a lovely room with sunny garden, sunbeds with direct access to the pool. When we asked for more milk in the room, the waiter was there within 2 mins (he must have run!) Buffet Breakfast selection was adequate, and they made eggs/omelet to order. We ate 4 evening meals there and 2 lunches and the quality is very good. Although my one suggestion (having been in the hospitality industry for 40+ years, running several chains) would be to have the Moroccan menu every night and then change the other menu which is currently Mediterranean to an international themed e.g. French one night, Italian night, Spanish, Thai etc., reducing menu choice but offering more variety. Shuttle service is offered from hotel to town during the day and evening free of charge, and the driver was very friendly. I never return to the same hotels other than Jumeirah Dar Al Masyaf & Al Naseem but I think I may have to make an exception for Sirayane Boutique Hotel and Spa as it was such good quality for the price. Hope to see you next year. HIGHLY RECOMMEND YOU.

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“An Oasis in the middle of Chaos.”

We have just returned from a marvellous week at this hotel. I can not speak highly enough about it. The staff are excellent, the rooms,clean and very well appointed. Covers all your needs. It is so peaceful after a busy day in the old city to come back to the calmness of the hotel. There are 3 p… more

We have just returned from a marvellous week at this hotel. I can not speak highly enough about it. The staff are excellent, the rooms,clean and very well appointed. Covers all your needs. It is so peaceful after a busy day in the old city to come back to the calmness of the hotel. There are 3 pools in total,2 of the smaller ones are heated. The gardens are so well maintained. The pool men are very attentive bringing towels when you arrive at the pool and making sure you are comfortable. The food and service were excellent the staff couldn't do enough for you. There is a free shuttle bus in and out of the Medina which is very reliable plus the hotel will order private transport if required. The Spa is good, we had a couple of Massages each and all the girls were very good. They know there stuff.. If you are looking for a relaxing week with access to the Medina and great facilties this is the place for you.

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“Absolutely beautiful hotel and staff”

Just arrived back in the UK from a superb stay at this incredible hotel. Brilliant location as close enough to the city but far enough away to be a sanctuary from the bustle of the city with a free shuttle that was very well organised. The hotel owner, Manager and all the staff could not do enou… more

Just arrived back in the UK from a superb stay at this incredible hotel. Brilliant location as close enough to the city but far enough away to be a sanctuary from the bustle of the city with a free shuttle that was very well organised. The hotel owner, Manager and all the staff could not do enough for us, attentive but also discrete. We had an absolutely wonderful suite and the whole hotel was spotless, beautifully designed with a roaring fire in the evenings to take the desert chill out of the air. Thank you to everyone at the hotel for making our holiday so special, we will be back!

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“Almost perfect. A wonderful stay.”

This is one of those hotels that makes you sigh when you arrive from the hot airport. It’s not in a glamorous spot, down a dusty track in the middle of a building site currently, but you forget about that when the big wooden gates open and you arrive to the imposing doors and equally huge welcome … more

This is one of those hotels that makes you sigh when you arrive from the hot airport. It’s not in a glamorous spot, down a dusty track in the middle of a building site currently, but you forget about that when the big wooden gates open and you arrive to the imposing doors and equally huge welcome from the staff. The hotel is just right in so many respects and with just a little additional care and attention could be absolutely perfect. We stayed in a suite with a private pool. The garden got the sun most of the day and the pool was small but perfect for us. And the fact that’s it’s heated was a huge treat. The bed was comfy. The sofa beds also large and comfortable. Great bathroom but the only gripe was no hand basin in the loo so when the bathroom was occupied by teenagers (and it frequently was) I couldn’t wash my hands. Breakfast was of good quality but just a bit messy. The buffet display often was lacking and dishes not replenished or tidied up. We had one evening meal here and I’m sorry to say it wasn’t great for a vegetarian. Then food is great in Marrakesh but the food didn’t live up to sirayanes standards elsewhere. Sirayane is 25 minutes in a car to the Medina and they do run a shuttle. We aren’t good with fixed times so we used a private transfer. Reliable and very reasonable cost My other small gripe was little or no concierge service. Every Riad I’ve stayed in will get you into great restaurants often when they’re full to book online. I’ve found so many great places on the recommendation of Riad owners over the years and often they’ll arrange for someone to walk out and meet you as it is easy to get lost. Sirayane didn’t help us with one table reservation. They even told me Dar Dar was totally full and I managed to get a reservation quite easily there on the Friday night myself. I think Sirayane could really up their game with a good concierge service that gets you into great places in the Medina. I had good restaurant tips before I went as I’ve been many times before but if it’s your first visit to Marrakech do your restaurant research in advance as the really good places do book up early.

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