Heritage Apartment

“Good location and price. Expect some inexperienced staff.”

Our two bedroom, two bath suite was very large with plenty of room for both couples. Location is great as you can walk to most venues. The room however is dated and will require some modernization. The bedrooms are very spacious with plenty of room for luggage, a large TV to enjoy your favourite mo… more

Our two bedroom, two bath suite was very large with plenty of room for both couples. Location is great as you can walk to most venues. The room however is dated and will require some modernization. The bedrooms are very spacious with plenty of room for luggage, a large TV to enjoy your favourite movie and comfy robes to keep yourself warm. The bathrooms are large but require additional counter space to place your personal supplies. The kitchen area is small compared to the suite size and did not have sufficient cutlery, coffee mugs and glasses. The fridge, stove and dishwasher worked great and are sufficient for a family. Cleaning staff were good but we needed to call the front desk a few times as they were not cleaning the suite on a regular schedule. It appears the hotel is short staffed and some staff require additional training and experience. Roof top pool area is very good with wonderful views of the city and harbour. If someone asked if we would stay there again I would have to say yes considering the location and price.

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“It was okay”

We are 2 couples who stayed 5 nights in a tower 2 bedroom apartment. -the suite was very spacious and it was clean -beds soft but comfortable -decor is very dated -only 3 each of glasses, mugs, wine glasses, tea cups -very limited cooking utensils it would be difficult to make a meal Room clean… more

We are 2 couples who stayed 5 nights in a tower 2 bedroom apartment. -the suite was very spacious and it was clean -beds soft but comfortable -decor is very dated -only 3 each of glasses, mugs, wine glasses, tea cups -very limited cooking utensils it would be difficult to make a meal Room cleaning…the only day they came early was when we called. Otherwise it was between 4 and 5 pm in which case we just exchanged our towels. Good location, we would stay again.

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“Dated and not what we expected.”

Was given a room in the separate tower block which overlooked the internal tennis courts. The air conditioning was on and so noisy we thought it was building work going on outside until we turned it off. The reception staff were friendly and helpful and the position of the hotel good for the sky … more

Was given a room in the separate tower block which overlooked the internal tennis courts. The air conditioning was on and so noisy we thought it was building work going on outside until we turned it off. The reception staff were friendly and helpful and the position of the hotel good for the sky tower and to walk down to the waterfront. Unfortunately the hotel itself looks tired and dated and despite being instructed not to people were cooking strong smelly food in their rooms which permeated the other rooms. Probably a good hotel for travellers who want to cook in their rooms and do their washing during their stay (well equipped with washer and dryer) but not for us.

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“Outdated”

Outdated rooms, decor and no bar , strange dining options . Pool area had no easily available towels. Breakfast not available on a Monday morning . Front of house staff not amazing eg booking a taxi was hard. Kitchen areas in rooms were strange.