Hotel Grand Central

“Good Hotel”

Good hotel for the location, nearby to most of things, have a mall, money changer, 7eleven. It is a bit of compact in space but still okay. Breakfast is good for me. If you smoking, in front of hotel got smoking area so just cross the road. If you order grab, make sure order on the lobby, otherwise… more

Good hotel for the location, nearby to most of things, have a mall, money changer, 7eleven. It is a bit of compact in space but still okay. Breakfast is good for me. If you smoking, in front of hotel got smoking area so just cross the road. If you order grab, make sure order on the lobby, otherwise driver wait for you on the other side of the block.

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“Decent Average Hotel at SG”

It was decently average experience. We arrived at midnight and handled by “cool” female receptionist. Small room with “no response” remote TV, and need to informed them twice until they sent me another “healthy” remote TV. I think the old Indian man (concierge) need more friendly to guest, or even … more

It was decently average experience. We arrived at midnight and handled by “cool” female receptionist. Small room with “no response” remote TV, and need to informed them twice until they sent me another “healthy” remote TV. I think the old Indian man (concierge) need more friendly to guest, or even smiling to the guests. Located very strategic, only a few meters from Orchard road, many girls at night around the hotel.

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“Good place for a few days”

Stayed here for a few days when visiting family in Singapore. Location is perfect, a quick walk to shops, bars and all important MRT station. Service in lobby is ok, nothing exciting, and the room is reasonably sized for SG standards, and tidy.

“Overall a good choice!”

PROS: Excellent customer service, they're fast + polite, highly responsive. I had an issue with internet and they promptly sent two IT technicians to troubleshoot . Rooms are clean and the cleaning crew are courteous and professional. TV screen is big, works well, and easy to control. TV is ne… more

PROS: Excellent customer service, they're fast + polite, highly responsive. I had an issue with internet and they promptly sent two IT technicians to troubleshoot . Rooms are clean and the cleaning crew are courteous and professional. TV screen is big, works well, and easy to control. TV is new. I liked that there's a small convenient store on the first floor of the hotel selling all types of handy gadgets tourists may need, including power adapters and simcards. Location of this hotel is excellent - close to big malls, eateries, Orchard Road, and most importantly close to MRT subway station. Easy ride to and/from the airport. CONS: Onsite restaurant is too small and boring, plus there was little to no vegan options. Hot water in the room is stored and dispensed from a plastic receptacle - not best for drinking. Room might look bigger on sites such as Agoda.com but in reality they're smaller - still better than many other hotels. Room decor is definitely mid-tier and can use renovation. Lighting in bathroom is dull / poor. There are no power outlets in the bathroom to plug in shaving device, etc. Bath tub is tiny and half the size of what you'll find in western countries. Bathtub slide-resistant floor nobs are hard on the feet - would have been better if they were made of rubber or silicon. The Bathtub is elevated and few inches above bathroom floor - so stepping in and out of it is a big safety hazard, especially for seniors and kids. Bathroom amenities are lack luster. Take your own soap - their soaps are tiny. Shower curtains are inadequate size and so water seeps out and on to the floor. Shower pressure is weak! There's no room service. Room does not contain laundry pricing list, luckily though there was a laundromat nearby the hotel where I got my laundry done. Office chair in the room is worn out and needs replacement. Arm chair is comfortable, and where I did my meditations.. but it needs a cushion to lean back on. The exciting thing for the hotel is that there are small low-cost things they can do to improve guest experiences, mostly in their rooms, hence why I've shared the above. Overall the hotel is a good choice, and I would recommend it to travelers!

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