Lugano Dante Swiss Quality Hotel

“Delivering on high standards, excellent experience as usual.”

Fast check in and check out, beautiful rooms, excellent breakfast and service, clean rooms, everything top as usual. Very friendly and helpful employees including cleaners. I've been there many times and since they restructured the hotel they are delivering on very high standard. Perfectly situated… more

Fast check in and check out, beautiful rooms, excellent breakfast and service, clean rooms, everything top as usual. Very friendly and helpful employees including cleaners. I've been there many times and since they restructured the hotel they are delivering on very high standard. Perfectly situated near railstation and the beautiful centre of Lugano.

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“Pronto Lugano Dante!”

We stayed at Lugano Dante for 2 nights at the end of our Swiss holiday. You are so close to Italy, that you almost forget you are in Switzerland. Hotel is a great location. Arrive and park your car and walk everywhere. Included in our stay was a transit card to use on two different cable cars. … more

We stayed at Lugano Dante for 2 nights at the end of our Swiss holiday. You are so close to Italy, that you almost forget you are in Switzerland. Hotel is a great location. Arrive and park your car and walk everywhere. Included in our stay was a transit card to use on two different cable cars. Very nice! Our two room suite was spacious and delightful. Great sleep. Breakfast was included and very impressive. Hold and cold options. Self serve coffee machine. Delicious bread and pastries. Friendly staff. One of the coolest aspects of our stay was the garage. The car self parks itself. And the fact that the hotel offers such an easy way to secure and park your car is great! Cannot beat the hotel location and the hospitality!

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“Recommend”

Friendly staff, comfortable rooms, great location, excellent customer service at front desk. We stayed here for two nights while in Lugano and were very impressed with how friendly and helpful the staff were. Also ate at the restaurant, Flamel, and sat with the mixologist. Excellent experience. Wou… more

Friendly staff, comfortable rooms, great location, excellent customer service at front desk. We stayed here for two nights while in Lugano and were very impressed with how friendly and helpful the staff were. Also ate at the restaurant, Flamel, and sat with the mixologist. Excellent experience. Would recommend.

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“The reception and Flamel staff were disappointing”

I have been coming to Lugano Dante almost every year since early 2000. It has undergone 2 renovations since and has very modern facilities being perfectly maintained. The location is central and it is immaculate. The Flamel restaurant is definitely worth a try. Now to the negatives: the service has… more

I have been coming to Lugano Dante almost every year since early 2000. It has undergone 2 renovations since and has very modern facilities being perfectly maintained. The location is central and it is immaculate. The Flamel restaurant is definitely worth a try. Now to the negatives: the service has always been at a very high level and previously there wasn’t a time when I didn’t feel welcome. It is still the case with valet service and at breakfast, however the reception service and service at the Flamel restaurant are catastrophic. Every time I reached out to the reception, I felt like I was disturbing and the waiters at the restaurant were barely polite. When hiring generation Z staff, one should really put the effort to teach them how to work properly in good spirits.

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