Alden Splügenschloss Zürich - Leonardo Limited Edition

“Wonderful stay in charming hotel .”

Excellent hotel. It is in a renovated old building . We received a very warm greeting upon checking in. Our suite was very nice . There was a handwritten note written personally to me welcoming us as well as a bowl of fruit. That personal touch made us feel so good. There was even a roll out wri… more

Excellent hotel. It is in a renovated old building . We received a very warm greeting upon checking in. Our suite was very nice . There was a handwritten note written personally to me welcoming us as well as a bowl of fruit. That personal touch made us feel so good. There was even a roll out writing desk . The bathroom was big and well appointed . The shower was great . The bed comfortable . Everything was very clean . My only issue was the cable or satélite was not working and there were very few TV stations available. And there was no pay per view . But the management were aware of it and I saw workers coming in to fix it . The location is great - you can walk to all of the attractions. Zurich is a great waking city . We did not eat at the restaurant. From glancing at the breakfast menu , I could see how expensive it was . But that’s Zurich ! One of the most expensive cities in Europe . There is a Starbucks and a hamburger restaurant around the corner if you want an alternative. Highly recommended hotel .

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“Ausgezeichnet! We Would Go Back in a Heartbeat.”

We had a fantastic stay at the Alden Suites. We loved our suite. It had oodles of storage, a large bedroom, a very large and a small bathroom, and a separate seating area with a dining table. Internet services was fast and reliable. The rooms were clean, the beds comfortable, and the service by hot… more

We had a fantastic stay at the Alden Suites. We loved our suite. It had oodles of storage, a large bedroom, a very large and a small bathroom, and a separate seating area with a dining table. Internet services was fast and reliable. The rooms were clean, the beds comfortable, and the service by hotel staff was exemplary. The only issues we had with our room were: it was a little too warm at night for my wife (which is a chronic issue ... even at home), and the knob that controlled the shower temperature was a bit finicky. Tiny adjustments needed to be made to keep you from getting scalded or hit with ice cold water. We eventually figured it out, but it is a bit of a process. Older reviews will mention that there is only breakfast and that it was just OK. The Alden has re-opened their restaurant recently after being closed due to Covid. It is now under the guidance of Executive Chef Martin, who is working hard to make a name for the hotel and its food. We were not disappointed. We had made reservations at a couple of other places so we only ate dinner there once. However, after being out traveling all day, we returned late one night and just HAD to have another one of his deserts: a strawberry-rhubarb compote with vanilla ice cream. Delicious! The breakfast menu is extensive. In addition to the breakfast bar that has fresh croissants, juices, vegetables and pastries, there is a great menu to order from which provides choices from traditional Swiss muesli, to scrambled eggs, bacon, eggs benedict, eggs Florentine, and more. I have to mention the server we had for breakfast each day. Hadia comes to the job with a smile on her face, a cheerful "good morning" and a desire to provide whatever will make you happy if it's available. She was such a delight, we wanted to take her home. When we did eat dinner there, a member of our party needed to eat gluten free. After telling the dining room manager this, it wasn't long before Chef Martin was at our table, helping our friend work through the menu and describe which meals were already gluten free and which could possibly be adapted. His suggestions were greatly appreciated. The entire staff is awesome and can't do enough for you. We would go back in a heartbeat.

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“Moments of good but also average”

So we were fortunate enough to get an upgrade to an executive suite which was a massive apartment with a lounge, dining room, 2 bathrooms and a very spacious bedroom . Unfortunately it was on the first floor and the hotel is surrounded by offices so we had to have the curtains drawn in the bedroom … more

So we were fortunate enough to get an upgrade to an executive suite which was a massive apartment with a lounge, dining room, 2 bathrooms and a very spacious bedroom . Unfortunately it was on the first floor and the hotel is surrounded by offices so we had to have the curtains drawn in the bedroom and bathroom all the time to have any privacy . Although the suite has numerous plug points none were in the bedroom at your side table - as is the usual practice - and the plug points were mostly neither on floor height or a metre up the wall so you had to use a chair or push a table near the plug point to charge anything. The main bathroom was huge but sported a tiny shower and just looked poorly . The basin stand had seen better days and the varnish was peeling off . The spare bathroom on the other hand was very modern . I personally found the decor odd. I think they were hoping for an eclectic look but it was a more a mashup of old ‘Bavarian’ style painted cupboards; 80’s decor and modern bits and bobs; grey crunch satin curtains and choc/camel geometric carpets . The lounge/ dining room had a magnificent wooden floor and pressed ceilings and was probably the best of the decor. Both tv’s in the room didn’t work and stopped working again even when fixed. They kindly offered for us to move but we had settled in already and when it broke again they did offer a fee breakfast or cheese board. Our one basin in the bathroom drained but they didn’t manage to fix that before we left . In terms of position it’s an office area so even though it’s close to the lake it’s but of a walk to the main shopping and restaurant area as well as the old town .

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