Bab Al Shams

“Unique Escape to the desert”

Unique & very different you wouldn’t know you were in Dubai ! Beautiful hotel very clean very tidy. First class service from the team Amor was very helpful at breakfast :) Very nice touches around the hotel coffee and dates available fruit brought to in to sun loungers in fruit and chocolates left… more

Unique & very different you wouldn’t know you were in Dubai ! Beautiful hotel very clean very tidy. First class service from the team Amor was very helpful at breakfast :) Very nice touches around the hotel coffee and dates available fruit brought to in to sun loungers in fruit and chocolates left in your room of an eve wonderful touches. Gym is well equipped and spa and beauty room are absolutely amazing. They do have a car that will drop you to gym although it only takes 5mins to walk to. It really is a beautiful hotel in the middle of the desert.

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“Great escape from dubai”

Just one hour from Dubai , it is great place to escape for 2-3 nights . This outstanding resort is a 5 star traditional resort but modern amenities . Great restaurants within the resort . Complimentary falconry and camel ride . Dinner under the stars at Al Hadeerah restaurant with traditional danc… more

Just one hour from Dubai , it is great place to escape for 2-3 nights . This outstanding resort is a 5 star traditional resort but modern amenities . Great restaurants within the resort . Complimentary falconry and camel ride . Dinner under the stars at Al Hadeerah restaurant with traditional dances , music and Belly dances . The variety of food is outstanding

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“One of the best Desert Hotel in Dubai (they said)”

Stayed 4 nights in One bedroom Villa. Room was nice, high ceiling, modern, aesthetic. Nice pool, with a view, you can see sunset and desert right from the pool. When I was there the weather is quite cold and windy but the water inside the pool warm enough, which is good. There's a lot of birds out… more

Stayed 4 nights in One bedroom Villa. Room was nice, high ceiling, modern, aesthetic. Nice pool, with a view, you can see sunset and desert right from the pool. When I was there the weather is quite cold and windy but the water inside the pool warm enough, which is good. There's a lot of birds outside, be careful with their poop :) The Spa was really nice, I choose B signature spa with Carol, you can also chill at the spa pool after treatment. I like the ambience at the spa. For me the hotel, room, spa, and environment was nice, But there's something about this hotel which I think they really need to improve, namely the hospitality and services. 1. We had a late checked in, and wanted to ordered in room dining right when we're arrived, waiting for our butler to texted us (they informed us they will texted us ASAP) we waited for around 20 mins I think, but still no text, so we tried to call the reception, found out that our room phone was broken, so I called the reception by number from my cellphone, they said the number that we gave them not registered to WhatsApp :) long story short we found out that they saved a wrong number :) 2. In room dining food that we ordered always come at least an hour (even more) which for me it's quite slow, and they didn't gave us the expected time when the food will arrive, and we don't know exactly why our food is coming so slow. 3. There's a lot of small things that I noticed that the staffs not being nice, waitress at the restaurant when we had breakfast the next day, the buggy driver who drive so fast like he's in a rush even when it's night and cold. 4. We took sunset horse riding, everything goes well until when we're done our driver told us to be hurry and said "can you be quick because I don't have time" :) I know it's Ramadan, and he needs to break the fasting as soon as possible, but I don't think it's a right thing to say to hotel guests :) That's the long review of my experience staying in this hotel, I hope they improve :)

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