Description
Facilities: The hotel has a lift and features 218 rooms. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, a baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are… more
Meals: Various dining options are available, including a dining room, a breakfast room and a bar. The restaurant has air conditioning and high chairs for children. Bed and breakfast is offered as a catering option. Breakfast gives guests plenty of delicious reasons to get out of bed in the morning. Lunch (à la carte) and dinner (a set menu) offer plenty of variety.
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- Parking
- Parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Terraces
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Aerobics
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Bars
- Bar
- Activities
- Golf course (within 3 km)
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
Good to know
This property has additional information that you can
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Excellent
Based on 2120 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 2120 TripAdvisor reviews
T
Trail33658532879
21/12/2024
“Well run hotel, provides great customer service”
Lovely hotel, very close to East Midlands Airport, which we use regularly before and after our holiday flights. Excellent staff, who are friendly and professional. Nothing is too much trouble and staff are always on hand to help. They also Provide a very reliable taxi service to and from the hot… more
Lovely hotel, very close to East Midlands Airport, which we use regularly before and after our holiday flights. Excellent staff, who are friendly and professional. Nothing is too much trouble and staff are always on hand to help. They also Provide a very reliable taxi service to and from the hotel and East Midlands Airport, which takes a bit of the stress out of travelling.
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M
Mrs S
12/12/2024
“Mrs Stone”
We stopped off during storm Darrah for a break from the road. This is a fantastic hotel with friendly welcoming staff, and a lovely location- we had a runway view and loved watching the planes take off. Comfy bed and large room.
D
deekpatel2024
11/12/2024
“Business Trip”
Very clean and tidy hotel with helpful staff working there. Breakfast and evening dinner was freshly made.
P
PaverPete
Chorley, United Kingdom
12/12/2024
“Excellent hotel with friendly staff”
Excellent hotel with friendly staff I stayed here for one night this week Minor niggles £6 for parking The lager was flat with no head Chicken curry tasted slight burnt Good points Very well priced for the quality and location Warm and comfortable beds Clean Free water bottles Friendly staff Sp… more
Excellent hotel with friendly staff I stayed here for one night this week Minor niggles £6 for parking The lager was flat with no head Chicken curry tasted slight burnt Good points Very well priced for the quality and location Warm and comfortable beds Clean Free water bottles Friendly staff Speedy checkout Loads of parking spaces Large rooms You can watch and hear the television from the bathroom 👍 glass between the walls Very quiet rooms, no noise considering the close location to the airport I would have given it 5 stars apart from the minor niggles, Would I stay again? 110% Yes Keep up the good work 👍
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Rob B
Beverley, United Kingdom
18/12/2024
“Heating issues”
We regularly visit this hotel it’s perfect for travelling from East Midlands airport and we will continue to use in the future. However on the night of our stay there was clearly an issue with the heating. The room was cold and didn’t warm up, when we reported this we were instantly offered a fan h… more
We regularly visit this hotel it’s perfect for travelling from East Midlands airport and we will continue to use in the future. However on the night of our stay there was clearly an issue with the heating. The room was cold and didn’t warm up, when we reported this we were instantly offered a fan heater so that indicated a problem. Staff tried hard to find us another room that was warmer, but the one offered was just the same. The restaurant was cold with heaters everywhere. Several staff members said there was an issue and it had been reported. Hopefully it’s fixed for our next stay in February!!
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