The Randolph Hotel, By Graduate Hotels

“Old English at is best”

The Randolph is everything you expect from an English country Hotel (yes I know its in the heart of Oxford) Perfectly placed to explore and with an abidance of restaurants, theatre and cultural events within a very short stroll. The Hotel exudes old fashioned charm, staff are attentive and help… more

The Randolph is everything you expect from an English country Hotel (yes I know its in the heart of Oxford) Perfectly placed to explore and with an abidance of restaurants, theatre and cultural events within a very short stroll. The Hotel exudes old fashioned charm, staff are attentive and helpful and common rooms are comfortable where you can easily find yourself slipping in to a mid afternoon nap as you're sipping cocktails by open fires. If you're arriving by car there is valet parking and the doormen will have your luggage in a jiffy. We stayed in room 272 which was beautifully appointed. The bed was gloriously comfortable with a quilt (such a plus over sheets and blankets) with Egyptian cotton sheets and sumptuous pillows. The bathroom is definitely an art-deco vibe, ample towels and first class toiletries, as you would expect in a high end hotel. However the shower was a disaster. Water pressure and temperature were excellent but the cubicle size is ridiculously small even for my petit wife. I however am 6 foot plus and when I say it was a struggle to get in and out it really was almost comical. Moreover the way the shower head is fixed makes it almost impossible to shower normally and we had to resort to holding the head and hose in one hand. Had we of stayed more than one night I would have asked to change rooms sadly. Not withstanding our shower, which most probably is not the sane for all rooms, this is a fabulous hotel with a great history and the staff make it a delightful stay. It is not however a cheap place to stay or eat and drink so if you are conscious of your budget you may want to consider dining out or taking advantage of the numerous and excellent pubs all around. Our room (Friday night) £258 (Breakfast not included) Bar Bill (8 drinks- 4 people) £154 Valet Parking £25

less

“Service for worse as restaurant got busy”

Went for lunch. Lovely table Alice restaurant with view of street. No set menu on Saturdays so ordered from a late carte. Serve started off well but good worse as service went on and restaurant got busier, starters and mains were good all served well. Puddings were simply forgotten and after 20 min… more

Went for lunch. Lovely table Alice restaurant with view of street. No set menu on Saturdays so ordered from a late carte. Serve started off well but good worse as service went on and restaurant got busier, starters and mains were good all served well. Puddings were simply forgotten and after 20 mins from ordering we had to ask where they were. It was pricey so service should have been better, waiter did apologise and said they were busy.

less

“Love this hotel”

This is our second trip to this hotel and I would return! It’s very grand, doors opened on arrival and bags carried up to the room. reception were friendly and helpful. Our room was upgraded to a suite which was clean and the bed was super comfy, we both slept so well. the breakfast was delicious… more

This is our second trip to this hotel and I would return! It’s very grand, doors opened on arrival and bags carried up to the room. reception were friendly and helpful. Our room was upgraded to a suite which was clean and the bed was super comfy, we both slept so well. the breakfast was delicious with lots of choice and i particularly liked the scrambled eggs. i always feel like ive gone back in time when staying at this hotel and i love that about it! the location is perfect.

less

“Great Service at the Oxford Randolph Hotel - Visiting my daughter during Chinese New Year”

My family and I recently visited my daughter in Oxford to celebrate the Chinese New Year. This was the first time we stayed at Randolph Hotel and it was enjoyable. Thanks to some great services especially to 2 employees. Mahesh at reception, went above and beyond to help us during our stay. He gen… more

My family and I recently visited my daughter in Oxford to celebrate the Chinese New Year. This was the first time we stayed at Randolph Hotel and it was enjoyable. Thanks to some great services especially to 2 employees. Mahesh at reception, went above and beyond to help us during our stay. He gently provided us with various options, especially when we encountered problems with our room. His proactive approach and eagerness to find the best resolution were truly appreciated. He ensured our issues were addressed promptly and efficiently, making our stay comfortable and stress-free. Samuel at the concierge, was equally excellent. His friendly and welcoming demeanor immediately made us feel at ease. He was incredibly helpful, offering valuable advice and assistance. His positive attitude and friendliness significantly enhanced our overall experience. Their great service greatly contributed to our memorable Chinese New Year celebration.

less