Description
Facilities: The hotel has a lift and features 273 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-access… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and dinner are available.
- Parking
- Parking
- Parking near the hotel
- Pets
- Pets allowed
- Services
- Kids' club
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Public bathroom
- In-room babysitting service
- Shops
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Postal service
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Coffee shop
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Gym
- Spa
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Video games
- Smoking
- Smoking areas
- Non-smoking rooms
- Restaurants
- Restaurant with breakfast buffet
- Swimming pools
- Sunbeds
- Umbrellas
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
Good to know
This property has additional information that you can
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Very good
Based on 1310 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cary - Nc
Showing 2 featured reviews out of 1310 TripAdvisor reviews
T
Tracey A
Atlanta, Georgia
24/11/2024
“Excellent Customer Service, Nice rooms”
My first experience happened before I even arrived. I called the hotel to get information on my reservation and I spoke to Angii who asked to place me on a brief hold. When I call a place of business I always introduce myself - out of habit & professionalism. In all my experiences I have never had … more
My first experience happened before I even arrived. I called the hotel to get information on my reservation and I spoke to Angii who asked to place me on a brief hold. When I call a place of business I always introduce myself - out of habit & professionalism. In all my experiences I have never had someone call me by name, it is always what’s your name again? Which I’m guilty of too, well when Angii returned to the phone & called me by name I was in shock to say the least. I asked her how did she know my name (because it’s not on my caller id). She explained that she had written my name down. After I got past that she patiently answered all my questions. I was traveling with family and when they needed something from the front desk I told them to ask for Angii. A job can be taught but customer service is a part of your personality. Thanks again Angii, oh and the rooms are very nice and well lit with the natural sunlight.
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A
AerynL00
Pittsburgh, Pennsylvania
27/07/2024
“Fantastic Service! ”
I stayed three nights at this hotel for my 2024 family reunion. The stay was flawless-- from our arrival to our departure! We were able to check in very quickly and were given options as to where we would like our room to be. The set up of this hotel is super convenient and very close to the airpor… more
I stayed three nights at this hotel for my 2024 family reunion. The stay was flawless-- from our arrival to our departure! We were able to check in very quickly and were given options as to where we would like our room to be. The set up of this hotel is super convenient and very close to the airport. The morning breakfast is great and the evening reception is a great opportunity to relax with your traveling party. The only thing about this hotel that I didn't "love" was the mattress as it was extremely firm. Overall, it was a great stay!
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