Description
Facilities: The complex has 2 lifts and features 585 suites. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with di… more
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Pets
- Pets allowed
- Parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Tumble dryer
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Computer room
- Fireplace
- Ice-cube maker
- Vending machines
- Wedding service
- Courtyard
- Kids´ playground
- Cot
- Poolside huts
- Heated pool
- Sun terrace
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Entertainment
- Casino
- Miniature golf
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Bars
- Pool bar
- Coffee shop
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Children
- High chair
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Mini golf
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
Good to know
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Very good
Based on 1938 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Phoenix - Arizona
Showing 4 featured reviews out of 1938 TripAdvisor reviews
T
Trhalfeler
Saint Louis, Missouri
07/01/2025
“Great views - clean resort!”
We just completed three nights at this resort. Key things we were looking for with our stay: clean room, heated pools, and a resort with a relaxed atmosphere and Southwest feel. This resort nailed it in every way. Room: We were upgraded to a resort view king. The room was spotless. Some areas lik… more
We just completed three nights at this resort. Key things we were looking for with our stay: clean room, heated pools, and a resort with a relaxed atmosphere and Southwest feel. This resort nailed it in every way. Room: We were upgraded to a resort view king. The room was spotless. Some areas like the tub tile and fridge were dated, but nothing was weathered or in disrepair. The bed was extremely comfortable and on par with what I expect from Hilton. Resort/Pool areas: So much to do! The resort is sprawling and fun to explore. We saw no areas of “crumbling concrete” as I’ve seen mentioned in other reviews. Everything was clean and in good condition. There are plenty of points to lookout and see the mountains surrounding the valley. While we didn’t use them, the tennis/pickle ball courts were brand new. Additionally, the North Mountain trails are accessible from the hotel property. We didn’t see every pool, but visited at least 4 of them. All of them were heated to a warm temperature to swim (this is January). Hot tubs were perfect temperature. Pools were open late, until 11, but noise was minimal. Poolside service from Mark and Paige was top notch. The Falls is a neat area just to sit and listen to the waterfalls. Check in/customer service: Our flight arrived early and we were at the hotel shortly before 1pm. Thankfully our room was ready! Gabby was helpful and arranged us an upgrade with a room close to The Falls pool area. I only received the Hilton Honors Gold credit for one night of my stay, despite asking at checkout. I’ll be following up with the hotel about this. Minor short fall: We requested a crib at check-in and additionally via text. I had to see the front desk twice to get one brought to our room. A complimentary service, but still frustrating when you have little ones with no where to put them when it comes bed time. The front desk was apologetic and the crib beat me to the room by the time I returned from the front desk the second time. Overall: If you are first timer to the Phoenix area and looking for a place that will allow you to explore, enjoy the weather poolside, with great views, and that is affordable - Look no further. We found our annual January “thaw” vacation spot. Can’t wait to come back! For what it’s worth - I am a self proclaimed hotel snob and frequently travel for work (airline crew).
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C
Casey C
Metuchen, New Jersey
16/12/2024
“Great golf weekend at the Cliffs”
My brother and I stayed and played two rounds of golf over a weekend here, and we met some really nice people. Staying in the main building was a wise move -- close to the golf shop, the restaurant, the Pickleball court, multiple pools -- and we enjoyed the desert-vintage vibe. The room wasn't ne… more
My brother and I stayed and played two rounds of golf over a weekend here, and we met some really nice people. Staying in the main building was a wise move -- close to the golf shop, the restaurant, the Pickleball court, multiple pools -- and we enjoyed the desert-vintage vibe. The room wasn't near the quality (ad nowhere near the expense) of a Casita like the have at The Boulders, but it served us well. Golf course was fun, challenging and well maintained. Highly recommend the Lookout Mountain course. We stayed on property for the most part, but made one excursion via Uber to the nearby Cactus Tavern for a meal and a couple of games of 8-ball. The golf and buffet packages allowed for a great deal. I will be back.
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Companion00334404938
St. Andrews, United Kingdom
17/12/2024
“Great location”
We stayed here for 5 nights and enjoyed the visit. Due to a busy schedule, we did not get to use the pools, but they looked lovely. The breakfast buffet was very chaotic, so only went once. The Point in Thyme bar is very nice and the bartender was very friendly. Snacks and drinks were very good her… more
We stayed here for 5 nights and enjoyed the visit. Due to a busy schedule, we did not get to use the pools, but they looked lovely. The breakfast buffet was very chaotic, so only went once. The Point in Thyme bar is very nice and the bartender was very friendly. Snacks and drinks were very good here. We decided to go to the Point of View to experience sunset, which was a beautiful vantage point. Drinks here were expensive and the snack menu obviously catered to a desired clientele (oysters, etc). We returned down the hill to the friendly bartender at the Point in Thyme. Overall, great location!
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mrtjl
Mokena, Illinois
06/01/2025
“Back To The Past.....”
Location location location!!!! Yes the setting is gorgeous, however, This whole property needs a redo--- and with as many buildings as they have I would think shutting 1 building down at a time they could do this---- It was like being stuck in the 1980s albeit ever so clean and neat. We apprecia… more
Location location location!!!! Yes the setting is gorgeous, however, This whole property needs a redo--- and with as many buildings as they have I would think shutting 1 building down at a time they could do this---- It was like being stuck in the 1980s albeit ever so clean and neat. We appreciate a small fridge in room w coffee maker-- but where's the small microwave for instance? The bedroom was separate from sitting and bathrooms.... Missed having towel racks in the shower room. Most of all the outside is the part that just screams Redo Me Now!!! The color scheme ---- o boy!!! See the pictures.... judge for yourself.
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