Fairfield Inn & Suites Washington, Dc Downtown

“Pleasant Getaway”

My husband and I took a short get away in mid-February. The location of this hotel was perfect. We had an easy walk (although cold) to the Smithsonian and National Gallery of Art. When we arrived, there was someone available to meet us, help us inside and parked the car. The registration staff … more

My husband and I took a short get away in mid-February. The location of this hotel was perfect. We had an easy walk (although cold) to the Smithsonian and National Gallery of Art. When we arrived, there was someone available to meet us, help us inside and parked the car. The registration staff throughout the stay were customer friendly and helpful in answering questions. It happened to be a busy few days in the hotel, however customer service was seamless. It was equally easy to have our car retrieved by Shimelis and he helped to get us packed back up and on our way. We would choose to return to this location. Customer friendly, clean, seamless service. Well done!

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“Awesome valet staff and location”

Awesome location for quick access to chinatown and surrounding area. We’ve stayed at several other hotels w/in a block or two previously. This hotel has the best service! Their employees are enthusiastic, friendly and helpful. We especially appreciated the extra friendliness of the valet staff. Shi… more

Awesome location for quick access to chinatown and surrounding area. We’ve stayed at several other hotels w/in a block or two previously. This hotel has the best service! Their employees are enthusiastic, friendly and helpful. We especially appreciated the extra friendliness of the valet staff. Shimelis is an asset to your establishment. Thank you for a lovely stay.

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“Thank you”

Wonderful people and service. From the breakfast to front desk to valet, thank you for making our stay comfortable and warm. We appreciate all you do to make a nice, peaceful home away from home for travellers. Thank you for calling our taxi and being friendly and helpful for your guests. God b… more

Wonderful people and service. From the breakfast to front desk to valet, thank you for making our stay comfortable and warm. We appreciate all you do to make a nice, peaceful home away from home for travellers. Thank you for calling our taxi and being friendly and helpful for your guests. God bless you.

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“Decent hotel with a warm and friendly service”

I have a nice experience staying in this hotel for 5-nights. There were some issues going on but they fix it fairly quickly. Good and warm service all-around. Details: 1. Location: Located in the Chinatown and close to Capital One Arena and the metro also. Plenty of restaurant, cafes, and shops ar… more

I have a nice experience staying in this hotel for 5-nights. There were some issues going on but they fix it fairly quickly. Good and warm service all-around. Details: 1. Location: Located in the Chinatown and close to Capital One Arena and the metro also. Plenty of restaurant, cafes, and shops around. Walgreens also only a few minutes walk. Other DC attractions around National Mall is only 10-15 minutes walk, however, if you don't want to walk bus and metro also your best options. In general, getting around from this hotel is a breeze. 2. Reception/Lobby: The lobby is very homey but small. The seating space also shared where the breakfast served, so it's always packed during the morning for people checking-out and having breakfast. Diane was very helpful at that time when she's checking me in. My room has issue with an aircon where it goes off for every 15-20 minutes, she managed to fix and moved me to a new room. Surprisingly my room is upgraded, so I have more space to spread out my stuff. 3. Room: The upgraded room has plenty of space. There's a sofa that can be turned into a bed also. I'm amazed with the number of plugs available in additions to a number of USB-A slots. Bathroom size is big with plenty of room for my bathroom amenities. The room itself is clean, bed is comfortable, TV works very well, the aircon works very well. My room is facing main road intersection, so it can be a bit loud, especially when emergency responders passing through which can happen very often. If you're a light sleeper, earplugs is a must. 4. Other aspects: housekeeping done a really good job. All associates especially front desk , securities, and breakfast services are really nice and friendly to all guests. Breakfast can be very chaotic, long line, also not enough space for everyone. The only way to mitigate this is to grab a tray, take food and drinks you need, and eat in the room (don't forget to return the tray later). Elevator can be slow and busy also in the morning. Coin operated laundry and ice machines are also available. Overall, it was a nice experience staying here. It's still offer a great value despite the noise and brekfast issue, which can be mitigated. I'll definitely choose this hotel again if I'm coming back to DC.

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